One Plus 6 Crash Dump Mode - Dead Phone

  1. Krishiikaaa
    Cupcake Apr 12, 2021

    Krishiikaaa , Apr 12, 2021 :
    On 29th March 2021 my One Plus 6 Device went into Qual Comm Crash Dump Mode I was simply watching watching WhatsApp status and when my brother tried to fix it because there is no stock rom available for the device on the site it could not be rebooted and hence was dead. We showed it to nearest Service Care Center they took almost 4 days to check the issue and then said that motherboard is dead and it will cost upto 18,000 to repair. I purchased this device in May 2018 it costs me 35,000 Rs. and now its not working. These issue is probably because of update I got 3 days back that is 26th March 2021. Oneplus should atleast provide good services for the same. I loved the device when I was using it. I even want to buy Oneplus again but I am thinking that other devices will also have same issue and they won't provide good money and also repair for the same. Investing such huge amounts and not getting satisfied.

    iamrj, Koushik Aithal and Caoimhín like this.
  2. sumitMZ007
    Jelly Bean Apr 12, 2021

    Caoimhín and Tokolozi like this.
  3. Tokolozi
    Most Original Avatar Apr 12, 2021

    Tokolozi , Apr 12, 2021 :
    Honestly @Caomhin is best here, he has the links ready for it!

  4. Caoimhín
    OnePlus 9 Series Expert Community Expert Apr 12, 2021

    Caoimhín , via OnePlus 6T , Apr 12, 2021 :
    Follow the instructions to use the MSMDownload Tool for OnePlus 6 Series phones

    ⚠️Make sure you choose the files for your Model of phone. ⚠️


    Scroll down to view the Unbrick details and downloads.

    Download and use the Android version you want TO use to unbrick the phone with for your OnePlus .

    Once you have the phone backup and running.

    Install OTA updates to get the most recent update.

    rHITkM., Tokolozi and sumitMZ007 like this.
  5. Caoimhín
    OnePlus 9 Series Expert Community Expert Apr 12, 2021

    Tokolozi likes this.
  6. yash00012
    Honeycomb Apr 15, 2021

  7. iamrj
    Ice Cream Sandwich Apr 22, 2021

    iamrj , Apr 22, 2021 :
    May be, It was a bad luck so sorry to hear this from you 🙈

  8. Krishiikaaa
    Cupcake Apr 23, 2021

    Krishiikaaa , Apr 23, 2021 :
    Well i have tried all these things but it didnt worked out.

  9. Caoimhín
    OnePlus 9 Series Expert Community Expert Apr 23, 2021

    Caoimhín , via OnePlus 6T , Apr 23, 2021 :
    Your only other option would be to bring it to a OnePlus Approved Service centre and let them investigate the issue as it appears to be a hardware problem.