One Plus 6 is getting restarted randomly

  1. Caomhin
    Marshmallow Apr 10, 2020

    harshsainii and Artemus. like this.
  2. DrJMun
    KitKat Apr 10, 2020

  3. harshsainii
    Eclair Apr 11, 2020

    harshsainii , via OnePlus 6 , Apr 11, 2020 :
    You are right, I forgot about the Logkit feature of OOS and was able to get the logs. But couldn't make out much from it.

    Though, I was able to capture the issue while Logs were being recorded.

    DrJMun likes this.
  4. beingWICKED
    Cupcake Apr 12, 2020

    beingWICKED , Apr 12, 2020 :
    sir i m also facing this same issue since today morning 4/12/2020...please fix this issue ....thanks you

  5. Artemus.
    Nougat Apr 12, 2020

    Artemus. , Apr 12, 2020 :
    There's a stark difference between asking and doing yourself. Did you try anything before posting here?

  6. harshsainii
    Eclair Apr 12, 2020

    harshsainii , via OnePlus 6 , Apr 12, 2020 :
    I would suggest whoever is facing this issue, please keep your device in 'Safe Mode" for 24hrs and check it still reboots randomly.

    I will also try the same from tonight.

    Google if you dont know how to boot into SafeMode.

    drl431 and Caomhin like this.
  7. beingWICKED
    Cupcake Apr 13, 2020

    beingWICKED , Apr 13, 2020 :
    nope ...i didnt do anything...i just woke up and watch my phone and then showing a problem ....by the i mm from nepal....

  8. Artemus.
    Nougat Apr 13, 2020

    Artemus. , Apr 13, 2020 :
    Well, then there's your problem.

    drl431 and Caomhin like this.
  9. barchom
    Cupcake Apr 14, 2020

    barchom , Apr 14, 2020 :
    Hello.I have got same problem. Actually the issue appear after update to A10 (i think so...) first time I observe randomly restart. It was like several per week. After update to 10.3.2 the eldorado started... Sometimes all day restart... next day has operated well... I started play with TWRP and try custom rom (vainly). Factory reset etc does not help. Wipe alllll in TWRP and boot "OOS fastboot.zip" problem still exists. What's better... from yesterday even worst because SIM service & WIFI Not working anymore... Who want to sell some OP mobile phone, working of course :) Well seriously i do not have more ideas, but still trying :(

  10. Artemus.
    Nougat Apr 14, 2020

    Artemus. , Apr 14, 2020 :
    Did you try reinstalling the ROM?

    Caomhin likes this.
  11. barchom
    Cupcake Apr 14, 2020

    barchom , Apr 14, 2020 :
    I have tried reinstall OOS via fastboot, also LOS 17.1 same problem... Next project is instal new beta 5 or downgrade to Pie. Will see :)

  12. barchom
    Cupcake Apr 15, 2020

    barchom , Apr 15, 2020 :
    Again tried reinstall OOS and it is worst now. Mobile phone is geting restarting during OP logo. One or two times it was loaded the system and msg appear " android setup isn't responding". I can not download the log etc... :( I will order new OP and after continue reactivation with old one. ( some advice where can i buy in USA? amazon is good option). Best regards.

  13. Caomhin
    Marshmallow Apr 15, 2020

    Caomhin , via OnePlus 6T , Apr 15, 2020 :
    Ok there is one more thing to try. It involves backing up your phone then downgrading to OOS 9. Use 9 for a few days see how it operates. But only have the 3rd party apps you really need installed. Any possible flakey ones, leave off the phone.

    Then if working OK, upgrade to 10 over OTA

    Downgrade Android 10 to Android 9 check @ironass post link below


    The above links DO work. If you cannot open them using the OnePlus Community app, switch to your Google Chrome browser

    And don't buy a phone off Amazon, unless it's specifically a Global version. NOT a converted Tmobile carrier version.

    Artemus. and ironass like this.
  14. harshsainii
    Eclair Apr 16, 2020

    harshsainii , via OnePlus 6 , Apr 16, 2020 :
    From past 2 days My phone has not restarted randomly as before. I did nothing which could have rectified this issue.

    Not sure what caused it or how it got over. 🤔🤔

  15. Caomhin
    Marshmallow Apr 16, 2020

    Caomhin , via OnePlus 6T , Apr 16, 2020 :
    Maybe an app that was causing it got updated. Might even have been Google Play or services or some other Google system app which updated in the background.

    Artemus. and harshsainii like this.
  16. barchom
    Cupcake Apr 16, 2020

    barchom , Apr 16, 2020 :
    Hello guys. So... i will write what I did. TWRP and full wipe A/B slot. Downloaded "9.0.2-PIE-OnePlus6Oxygen_22_OTA_027_all_1810260000_d46787d2c9-FASTBOOT" and booted via fastboot. PIE started loading, nice nice... After 5 min SAME problem reboot :| It is better than A10 because at least i can do something during 5 min :D:D. I will try local upgrade (again to PIE), and i would like send some log from OP. It's a really weird situation... BTW w8ing for new OP7t.

  17. Artemus.
    Nougat Apr 16, 2020

    Artemus. , Apr 16, 2020 :
    ... Wait, what? Why are you waiting for "new OP7t"?

    Caomhin likes this.
  18. barchom
    Cupcake Apr 17, 2020

    barchom , Apr 17, 2020 :
    I ordered new OP7, i do not have contact with my family and friends... Ship's internet blocking FB, inst etc... :( so i decided to order new phone. But I'm really curious to see what is going on with OP6.

  19. Artemus.
    Nougat Apr 17, 2020

    Artemus. , Apr 17, 2020 :
    You're on a ship? o_O

    Caomhin likes this.
  20. barchom
    Cupcake Apr 17, 2020

    barchom , Apr 17, 2020 :
    Yeeepp. There was a plan to going from USA to Congo to assemble drill platform but cause of COViD all suspended... , there is still the question of what is to happen next... BTW i forgot after reinstal Android PIE sim service and wifi do not work o_O