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one plus 6t back glass broken

  1. paplesh
    Cupcake Sep 16, 2020

    paplesh , Sep 16, 2020 :
    can anyone help me. my one plus 6t midnight black back glass has been broken. I have complimentary -1 Year Extended Warranty Protection Plan Service valid till 04 October 2021. Will it cover the back glass repair?
     

    #1
  2. SoniaB
    Head Moderator; Community Hero 2020 Head Moderator Sep 16, 2020

    SoniaB , Sep 16, 2020 :
    You need to contact OnePlus support or check the terms and conditions. I do recall reading in previous threads that you are covered for one break incident. This is for cases if within the first year for those that have additional insurance with servify.
    Extended warranty is for electrical and mechanical breakdown only.

    See here for the terms and conditions: https://servify.in/termsandconditio...tion & registration,of purchase of the Device
     
    Last edited: Sep 16, 2020

    #2
  3. naheedmir
    Gingerbread Sep 16, 2020

    naheedmir , Sep 16, 2020 :
    Hi Paplesh,
    I and my friends are using OnePlus mobile phones. We are great fans of OnePlus as its services are highly commendable.
    Now in your case, you should go through the terms and conditions first. See whether this breakage of back glass comes under the company's area of responsibility or not.
    Also, keep in mind that any personal damage of the phone may not come under the company's policies. Though you have a warranty till 4th October 2021, just check the company's terms and conditions and do as say.
     

    #3
  4. K1594004061744
    Eclair Sep 17, 2020

    K1594004061744 , Sep 17, 2020 :
    The complimentary EW Plan covers manufacturer defects and not any physical damage.
     

    #4
  5. O1563940880770
    Cupcake Dec 15, 2020


    #5
  6. camohan
    Moderator Moderator Dec 15, 2020


    #6
  7. Raza_Dawar
    Gingerbread Dec 15, 2020


    #7
  8. drl431
    Community Hero 2020 Dec 15, 2020

    drl431 , Dec 15, 2020 :
    Pay to get it replaced at a service center or if the damage is minimal, cover it with a skin (dbrand or others).
     

    #8
    snoop85 and Shailender Sharma like this.
  9. Tinku1990
    Cupcake May 12, 2021


    #9
  10. drl431
    Community Hero 2020 May 12, 2021

    drl431 , May 12, 2021 :
    Just go to the support tab on the OnePlus website, and scroll down to Repair Pricing.
     

    #10
  11. snoop85
    Froyo May 13, 2021

    snoop85 , via OnePlus 6T , May 13, 2021 :
    This is exactly what I did to mine earlier this month. If you are in UK check out https://www.xtremeskins.co.uk/pages/oneplus_phone_skins they cover almost the entire OnePlus range.

    I opted for textured Matt red full colour to match my MacBook Pro 16" in the same finish.

    Great customer service and quality product.
     

    #11
    McJader likes this.