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One Plus 6T display issue while playing videos

  1. darshan4455 Cupcake Jan 8, 2019

    darshan4455, Jan 8, 2019 :
    Hi One Plus, there is some serious display issue with my new One Plus 6t. When playing online videos/ movies (on Amazon Prime), the display is abrupt with 'Green patches/lines' flashing for a split-second.

    It's not even a month since I bought the phone and it's showing true colors. Do check and resolve the issue at the earliest.

    In case, the issue is with the display/ hardware, please refund or replace with a new one.

    1546960609121.jpg

    1546960609161.jpg
     

    #1
    sir1jaguar likes this.
  2. charliecopley Gingerbread Jan 8, 2019

    charliecopley, Jan 8, 2019 :
    why you posting in a community forum instead of sending them this stuff directly. their website has the contact info to submit them.
     

    #2
    Discostu and OnePlus_Kingpin like this.
  3. RJRAJESHK Cupcake Jan 8, 2019


    #3
  4. darshan4455 Cupcake Jan 9, 2019

    darshan4455, Jan 9, 2019 :
    will do..
     

    #4
  5. darshan4455 Cupcake Jan 9, 2019

    darshan4455, Jan 9, 2019 :
    I did check with multiple service providers. this is not a bandwidth issue.
     

    #5
    sir1jaguar likes this.
  6. RJRAJESHK Cupcake Jan 9, 2019

    RJRAJESHK, Jan 9, 2019 :
    I used to see this screen , with Amazon prime. whenever I'm on low bandwidth network.
     

    #6
  7. Liehjan KitKat Jan 9, 2019

    Liehjan, Jan 9, 2019 :
    Something is wrong, maybe a hardware issue.. Contacting online support or visiting a service center is a good way to start.
     

    #7
    OnePlus_Kingpin likes this.
  8. Machiavelli_G2G Donut Jan 11, 2019


    #8
  9. darshan4455 Cupcake Jan 11, 2019

    darshan4455, Jan 11, 2019 :
    No issue in the screenshot.
     

    #9
  10. Machiavelli_G2G Donut Jan 11, 2019


    #10
  11. darshan4455 Cupcake Jan 11, 2019

    darshan4455, Jan 11, 2019 :


    Machiavelli_G2G

    any other video app showing this?​


    no. only in videos played via 'Amazon Prime Video'
     

    #11
  12. Machiavelli_G2G Donut Jan 11, 2019


    #12
  13. darshan4455 Cupcake Jan 11, 2019

    darshan4455, Jan 11, 2019 :
    probably!
     

    #13