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Network/Connectivity one plus 6t internet connectivity issue

  1. muhammedsalits
    Cupcake Oct 4, 2019

    muhammedsalits , Oct 4, 2019 :
    well I was using one plus 6t from the past 4 months, exactly it is a great thing, now I'm facing an issue. I could use wifi and mobile internet from starting, nowadays I can't use the internet, the network gets connect in the phone, but it shows no internet access( other mobile phone users are using this same wifi network). I used the phone and slept at night, when I woke up and checked, it is not connecting. I don't know what to do, presently I'm in Qatar. my home country India, Kerala. do I need to go to a service center? suggest me on this.
    and one more thing is, I cant select new APN settings which is added which is recommended by service provider. I don't know what is the real issue. does it require any kind of service
     
    Last edited: Oct 7, 2019

    #1
  2. bhaumikbheda
    Honeycomb Oct 5, 2019

    bhaumikbheda , Oct 5, 2019 :
    If it's an issue with the WiFi, please go to your WiFi settings and forget the network. Wait for about a minute and reconnect with the WiFi by entering the password/passcode for establishing connection.

    If the issue is with internet connection by SIM network, please contact your network provider.

    Let me know if the WiFi works fine.
     

    #2
  3. muhammedsalits
    Cupcake Oct 5, 2019

    muhammedsalits , Oct 5, 2019 :
    I did all this, but nothing happens. I formatted phone but, thereafter I could not open the phone because of not connecting to internet
     

    #3
  4. duyinya
    Cupcake Oct 5, 2019

    duyinya , Oct 5, 2019 :
    I am Chinese, translate into English again see
    9008解决一切问题
     

    #4
  5. duyinya
    Cupcake Oct 5, 2019

    duyinya , Oct 5, 2019 :
    You can directly 9008, if not solved, please contact the after-sales service
     

    #5
  6. rook0331
    Cupcake Oct 6, 2019

    rook0331 , Oct 6, 2019 :
    Currently having the same issue. It connects to the network but can't access the internet. Both my unlocked 6t and the wifes t-mobile 6t are having the issue. I tried forgetting the network and clearing the cache. I have 17 other devices on the network that have no issues.
    Update: I just turned on the wifi that comes with my modem and the phone doesn't have any issue. Maybe its a specific setting on my router but I haven't changed anything recently so I am unsure what it could be. Any ideas would be great.
     
    Last edited: Oct 6, 2019

    #6
    muhammedsalits likes this.
  7. U1558811352838
    Cupcake Oct 7, 2019

    U1558811352838 , Oct 7, 2019 :
    I'm having the same problem, had it first when I got this phone but earlier update fixed it and for a while it was very nice to use this phone, last update broke it again and now it's pretty annoying - wifi and carrier alike
     

    #7