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Display One Plus 6T Touch Suddenly not working.

  1. BlueU
    Cupcake Aug 18, 2019

    BlueU , Aug 18, 2019 :
    I turned off my smartphone last night a One plus 6t (like new) to charge it, fully functional and used a few moments before. I was surprised this morning when I tried to insert the SIM Pin but the touch did not respond. I did a soft reset but it didn't work, I tried to remove the sim and it didn't work. I tried to make it go into recovery mode but the system requested the unlocking track on the screen. The Phone system seems to work fine but the touch doesn't. Please help me.
     

    #1
  2. ngydat
    KitKat Aug 18, 2019

    ngydat , Aug 18, 2019 :
    Does it happen at specific moments or all the time ?
     

    #2
  3. BlueU
    Cupcake Aug 18, 2019

    BlueU , Aug 18, 2019 :
    First Time it happened to me
     

    #3
  4. ngydat
    KitKat Aug 18, 2019

    ngydat , Aug 18, 2019 :
    I meant to ask : when it happened, were you doing something specific like charging your phone ?

    And right now, does it still happen ?
     

    #4
  5. BlueU
    Cupcake Aug 18, 2019

    BlueU , Aug 18, 2019 :
    My phone was off and charging ,i was sleeping and when i woke up i turned it on (it wasn't charging anymore) and tried to use it the touch screen was not working, that's it and yes is still not working but i managed to enter using a mouse via usb attachment so i'm doing all the backups that i needed so the phone itself is working as usual the touch screen is not
     

    #5