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[Submitted] One plus 7 Mic issue when call with loud speaker

  1. P1564048580036
    Cupcake Jul 25, 2019

    P1564048580036 , Jul 25, 2019 :
    When we use phone using mic phone through speaker the another person unable to hear clear voice. Shown to service center and they told need to keep the mic near to mount then only it will work. ifbthis trure then why it is not applicable for other devices
     

    #1
  2. P1564048580036
    Cupcake Jul 25, 2019

    P1564048580036 , Jul 25, 2019 :
    Unable to give feedback on Amazon , After purchase faced same problem and tried a lot for replacement but unable to do and finally after 10 days message appearing that now it is not eligible for replacement
     

    #2
  3. P1564048580036
    Cupcake Jul 25, 2019

    P1564048580036 , Jul 25, 2019 :
    Service centre tried with another OnePlus 7 and found the similar problem. keep the mobile 1 or 2 feet away and call with loud speaker you will also face the similar issue of not hearing your voice by another person
     

    #3
  4. herpreetflora
    Cupcake Nov 15, 2019

    herpreetflora , via OnePlus 7 , Nov 15, 2019 :
    i have been facing similar issue since the day i have un boxed the phone, after few trial and errors i figured that when on loudspeaker phone calls, just the noise cancelling mic works and main mic is disabled. honestly it should be recorded as a bug because the over all call quality is compromised and I am now forced not to use loudspeaker mode. #oneplus you need to fix this issue as i have tested atleast 11 devices in my friend circle facing exactly same issue which is very frustrating. it's needless to say that an excellent call quality is the prime most expectation from a mobile phone and from a machine built by #oneplus it's just not approved.
     

    #4
    D1513448313492 likes this.
  5. D1513448313492
    Cupcake Nov 19, 2019

    D1513448313492 , via OnePlus 7 Pro , Nov 19, 2019 :
    I m facing the same problem problem.. Any solution?
     

    #5