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one plus 7 phone getting hanged via OnePlus 7

  1. yshpll
    Froyo Nov 13, 2019

    yshpll , via OnePlus 7 , Nov 13, 2019 :
    hi my one plus 7 is getting hang again and again after software update of Android 10 I had never face this issue before though I'm using one plus from last two years . what should I do know to resolve this ..
     

    #1
    P1572794877105 likes this.
  2. akks
    Jelly Bean Nov 13, 2019

    akks , Nov 13, 2019 :
    There is an official OOS 10.0.1 update thread, where you can discuss your issues with the update.
    Here:
    https://forums.oneplus.com/threads/oxygenos-10-0-1-for-the-oneplus-7-pro-and-oneplus-7.1117547/

    For reporting any bugs that you encounter to OnePlus team, use this link here:
    https://forums.oneplus.com/feedback/

    It's the official way to report bugs directly to OnePlus.
    Please don't create redundant threads.
     

    #2
    P1572794877105 and yshpll like this.
  3. akks
    Jelly Bean Nov 13, 2019

    akks , Nov 13, 2019 :
    You may try a hard reset. If still the issue persists, contact Oneplus customer service, or wait for the next software update
     

    #3
    P1572794877105 and yshpll like this.
  4. yshpll
    Froyo Nov 13, 2019


    #4
    P1572794877105 likes this.
  5. akks
    Jelly Bean Nov 13, 2019

    akks , Nov 13, 2019 :
    Settings- system- reset options- factory reset. Screenshot_20191113-145700.jpg

    Don't forget to backup your photos and important files, before reset. Also better to start fresh as a new device and not to restore your data, other than copying your photos, music and important files using a computer
     

    #5
    P1572794877105 likes this.
  6. SoniaB
    Nougat Senior Moderator Nov 13, 2019


    #6
    P1572794877105 likes this.
  7. dream.er
    Gingerbread Nov 13, 2019

    dream.er , Nov 13, 2019 :
    myself downgraded OS to 9 to resolve this issue.
     

    #7
  8. yshpll
    Froyo Nov 13, 2019


    #8
  9. dream.er
    Gingerbread Nov 13, 2019


    #9
    yshpll likes this.