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One plus 7 pro popup camera not working

  1. D1559295595289
    Cupcake Mar 2, 2021


    #1
  2. SoniaB
    Head Moderator; Community Hero 2020 Head Moderator Mar 2, 2021

    SoniaB , Mar 2, 2021 :
    This is likely hardware issue.
    Have you contacted OnePlus support or if you are India based, go to your local OnePlus affiliated repair service center?
     

    #2
    Dresa91 and D1559295595289 like this.
  3. D1559295595289
    Cupcake Mar 2, 2021

    D1559295595289 , Mar 2, 2021 :
    okay thank you bro how to contact one plus support
     

    #3
  4. SoniaB
    Head Moderator; Community Hero 2020 Head Moderator Mar 2, 2021


    #4
  5. J4t1np4r3kh
    OnePlus Accessory Tester Mar 2, 2021


    #5
    McJader, SoniaB and Dresa91 like this.
  6. Dresa91
    User of the Year 2016; Most Active User 2020 Mar 2, 2021

    Dresa91 , Mar 2, 2021 :
    One additional question:
    When does it not work?
    In third party apps? Or access via „normal“ Camera?
    You can also test your camera in safe mode.
    If it is also not working in safe mode, follow the advice of our “Bro“:cool::
    :)
     

    #6
    McJader and SoniaB like this.
  7. D1559295595289
    Cupcake Mar 2, 2021

    D1559295595289 , Mar 2, 2021 :
    Real camera only
     

    #7
  8. Dresa91
    User of the Year 2016; Most Active User 2020 Mar 2, 2021

    Dresa91 , Mar 2, 2021 :
    What do you mean with „real camera“?
     

    #8
  9. D1559295595289
    Cupcake Mar 2, 2021

    D1559295595289 , Mar 2, 2021 :
    No third party apps it's one plus camera app only when i open front cam popup blank screen appears
     

    #9
  10. Dresa91
    User of the Year 2016; Most Active User 2020 Mar 2, 2021

    Dresa91 , Mar 2, 2021 :
    Also in safe mode?
     

    #10
  11. D1559295595289
    Cupcake Mar 2, 2021


    #11
  12. Dresa91
    User of the Year 2016; Most Active User 2020 Mar 2, 2021


    #12
  13. D1559295595289
    Cupcake Mar 2, 2021


    #13
  14. Dresa91
    User of the Year 2016; Most Active User 2020 Mar 2, 2021

    Dresa91 , Mar 2, 2021 :
    Okay, thanks for testing it:)

    Please contact the support as suggested here:):
     

    #14
    SoniaB likes this.