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One Plus 8 Dual SIM support

  1. Professorjordan
    Froyo Aug 15, 2020

    Professorjordan , Aug 15, 2020 :
    i love the new os, i downloaded it enabled dual sims, but for some reason it disables my second sim, i have att and verizon? any ideas.
     

    #41

  2. #42
  3. Swejuggalo , via OnePlus 8 Pro Ultramarine Blue , Aug 15, 2020 :
    If you look around in the settings you don't see anything that could explain it?
    I'm on a EU device that always had it. Just not with 5G at the same time.

    1597527125192.jpg
    Do you have 5G on any of the sim cards or only on one of them? Same behavior if you switch slots?
     

    #44

  4. #45
  5. Michael_Bull
    Cupcake Aug 17, 2020

    Michael_Bull , Aug 17, 2020 :
    I feel like the dumbest OnePlus user in the world! Instead of first checking online what people are saying about it and if it works I went ahead and ordered my 8pro for 1600$ Cad only to realize dual SIM doesn't work. And of course trying to return it immediately,the silent treatment from customer service who respond to emails after days and the useless phone number on their website that doesn't work. Been on OnePlus for five years n just like that after realizing they're con artists I'm done.
     

    #46
  6. Ali18
    Eclair Aug 17, 2020

    Ali18 , Aug 17, 2020 :
    Good to know I was about to order it. I need dual SIM function. Good luck with the return
     

    #47
  7. Ali18
    Eclair Aug 17, 2020


    #48
  8. Tobikage
    Nougat Aug 17, 2020

    Tobikage , Aug 17, 2020 :
    Single 5G , Dual 4G AFAIK....whenever if ever they do.
     

    #49
  9. aguler2201
    Froyo Aug 17, 2020

    aguler2201 , via OnePlus 8 , Aug 17, 2020 :
    I made the same mistake!!! thought one plus will enable the dual SIM feature . but no hope of seeing it anytime soon. The support is so inactive in resolving these issues. the only answer we get is "update is coming soon " .... wait for " some more time" !!!!!!

    feel regret after spending a whopping amount on one plus 8 device !!!!!
     

    #50
  10. O1575486148007
    Cupcake Aug 23, 2020

    O1575486148007 , Aug 23, 2020 :
    I've installed Oxygen 11 DP3 on my NA 8 pro 2025, and can confirm that the dual SIM does appear to be working. Both SIMs are Verizon and one seems to be getting 5g service. No issues making/receiving calls from both SIMs. Although, there is a problem with receiving messages from both SIMs. Any suggestions for a workaround?
     

    #51
  11. ankitmaity
    Gingerbread Aug 23, 2020

    ankitmaity , via OnePlus 8 , Aug 23, 2020 :
    Disable RCS.
     

    #52
  12. Vlad9911
    Cupcake Sep 1, 2020

    Vlad9911 , Sep 1, 2020 :
    Same here. I do regret spending money on this. I needed a dual-SIM capability now it's just another phone
     

    #53
    aguler2201 likes this.
  13. aguler2201
    Froyo Sep 22, 2020

    aguler2201 , via OnePlus 8 , Sep 22, 2020 :
    After months and months of delay there is no hope from One Plus to enable Dual SIM support!!! it still says it's in Beta Version. but one plus is getting ready launch One Plus 8T with Oxygen OS 11 !!!! such a hypocrisy !!!! it's trying to realise users of One Plus 8 , those who bought it are fools !!!

    Thank you one plus for making us to realise that we should never trust your products again !!!
     

    #54
  14. pablofg1978
    Nougat Head Moderator Sep 22, 2020

    pablofg1978 , Sep 22, 2020 :
    Thread merged
    Please do not create duplicate threads
     

    #55
  15. aguler2201
    Froyo Sep 22, 2020

    aguler2201 , via OnePlus 8 , Sep 22, 2020 :
    not a good way to resolve issues. if you don't want users to create multiple threads ...fix the issues at first place.
     

    #56
  16. pablofg1978
    Nougat Head Moderator Sep 22, 2020

    pablofg1978 , Sep 22, 2020 :
    This is not support, and I'm not the one that has to fix it. If you want to request something to oneplus, use the feedback page https://forums.oneplus.com/feedback
    Please read and follow the forum rules
     

    #57
  17. Ali18
    Eclair Sep 26, 2020

    Ali18 , Sep 26, 2020 :
    its been a few months now just want to confirm the US unlocked one plus 8 pro does not have dual sim correct? even with the dual SIM tray?
     

    #58
  18. aguler2201
    Froyo Sep 26, 2020

    aguler2201 , via OnePlus 8 , Sep 26, 2020 :
    Yes. that's right. only single SIM is been activated by One plus. waiting for OTA update from one plus to activate the dual SIM feature !!!!!
     

    #59
  19. Bluecat08
    Gingerbread Sep 29, 2020

    Bluecat08 , Sep 29, 2020 :
    The misinformation and lack of support can potentially lead to a class-action lawsuit?
     

    #60
    aguler2201 likes this.