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One plus 8 pro screen issue - Recently bought via OnePlus 8 Pro

  1. C1527991760850 , via OnePlus 8 Pro , Aug 6, 2020 :
    Hey buddies,

    I recently bought one plus 8 pro ultramarine blue from one plus official site.

    started using it, all amazing except a few issues listed below. Very dissappointed

    1. When Calling a contact number without contact picture, the screen turns whitish black with blue rashes (like blue ink has been leaked from the inside)

    2. Touchscreen hangs. it happened four times to me. App hung twice and hung twice while scrolling down an article on chrome.

    Any permanent fixes for this? Please let me know
     

    #1
    Nikhil1358 and W1596437672650 like this.

  2. #2

  3. #3
  4. Swatiranjan
    Jelly Bean Aug 9, 2020

    Swatiranjan , Aug 9, 2020 :
    Try it and see:
    1. Power down the phone.
    2.Wait until the device is completely off.
    3.Then press and hold the Power and Volume Down buttons at the same time.
    4.Continue holding these two buttons during the initial OnePlus splash screen.
    5.When the OnePlus logo goes away, you can let go of these two buttons.
    6.And then wait until the phone boots into Recovery Mode.
    7.If you have a password set, you will have to enter the pin to decrypt (basically unlock access to storage) here.
    8.Tap on the language of your choice.
    9.Tap on the Wipe Data and Cache option.
    10.Tap on the Wipe Cache option.
    11.Tap the Yes option when asked to confirm.
    12.Wait for the phone to clear the cache partition.
    13.Then tap on the Reboot option to restart the phone.

    I think your second problem should be resolved with this.
    About first problem need to see how it looks, there are some tint issue reported by few users.
    Hopefully a new update can resolve, May be OOS 11. Coming soon.
    Hope I have answered.
     

    #4
    W1596437672650 likes this.
  5. W1596437672650
    Cupcake Aug 9, 2020

    W1596437672650 , via OnePlus 8 Pro , Aug 9, 2020 :
    hi,
    I have the similar kind issue with my 8 pro. the display fades from top left corner to bottom right corner. half of the display is faded. is there a way how I can fix that ?
     

    #5