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One plus 9 series is bug machines with lots of software issues - if u guys agree comment on it via OnePlus 9R

  1. A1618487185646
    Froyo Aug 10, 2021

    A1618487185646 , via OnePlus 9R , Aug 10, 2021 :
    App lock issues - if u use app lock, phone screen also locks, everytime u need to open phone screen if you use app lock, - even after 2 updates this issue not sorted out, service center not able to solve, customer care not able to give commitment, developer no response.

    All they say we will solve please wait, almost 5 months now brought on the day of launch.
     

    #1
    Pava1 likes this.
  2. Tokolozi
    The Lab Reviewer - OPPO Find N Aug 10, 2021

    Tokolozi , Aug 10, 2021 :
    I agree that this post needs work. I see you tried to reach out to CS. But did you actually try anything already yourself in solving it?
     

    #2
  3. A1618487185646
    Froyo Aug 11, 2021


    #3
    sektor710 likes this.
  4. the_o2
    OnePlus 9 Series Expert Community Expert Aug 11, 2021

    the_o2 , Aug 11, 2021 :
    No OnePlus team here

    I didn't get, can you explain little further.
     

    #4
    Bobbie63, Caomhin, Aaron2017 and 5 others like this.
  5. A1618487185646
    Froyo Aug 11, 2021

    A1618487185646 , via OnePlus 9R , Aug 11, 2021 :
    Let me explain again.

    I wanted to have password protected for an app, eg What's app. If I opt app lock, along with app lock my phone screen also gets locked.
    So everytime I need to use password to open my phone screen also.
    This is bug has been not addressed even after two updates, esclated to customer care, service center, app developer etc.
     

    #5
  6. McJader
    The Lab Reviewer - OnePlus 9RT 5G Writers' Club Aug 11, 2021

    McJader , Aug 11, 2021 :
    Try this:
    go to settings>apps and notifications>see all apps>three dots on top right>show system>then search for 'applocker' and press on it>storage and cache>clear storage and clear cache>restart your device
    Also, remember, if you want to rant about how OnePlus sucks, they are not solving any issues, then this is not the right place. Nobody cares and nobody will be able to contribute anything. It will be another useless thread in the dumpster that this place has become.
    If you want to ask for help from other users about device issues you are facing, then you are welcome.
     

    #6
    Bobbie63, the_o2, Caomhin and 3 others like this.
  7. A1618487185646
    Froyo Aug 11, 2021


    #7
  8. A1618487185646
    Froyo Aug 11, 2021

    A1618487185646 , via OnePlus 9R , Aug 11, 2021 :
    Moreover ur suggestion didn't work,
     

    #8
  9. McJader
    The Lab Reviewer - OnePlus 9RT 5G Writers' Club Aug 11, 2021

    McJader , Aug 11, 2021 :
    You're posting in a user forum, which has rules .
    If your thread doesn't follow them, then it is indeed a useless thread.
    This is a public forum, so I am free to reply to any posts as long as I follow forum rules.
    I didn't say it would. It was a suggestion, all you can get by posting in a user forum.
    But with that entitled attitude, good luck getting any more help.
    They asked you to post a bug report in the feedback section, not a rant in the open forums.
     

    #9
    otto2, luigimario, the_o2 and 4 others like this.
  10. Bobbie63
    Nougat Aug 11, 2021

    Bobbie63 , Aug 11, 2021 :
    Well good luck with that one, you’ll need it.
     

    #10
    otto2, the_o2, Does!Compute and 3 others like this.
  11. the_o2
    OnePlus 9 Series Expert Community Expert Aug 12, 2021


    #11
  12. purestock007
    Ice Cream Sandwich Aug 12, 2021


    #12
    A1618487185646 likes this.
  13. Swejuggalo
    OnePlus 9 Series Expert Community Expert Aug 12, 2021

    Swejuggalo , via OnePlus 9 Pro Stellar Black , Aug 12, 2021 :
    So when you use app locker this does not happen?

    1. App demands fingerprint/password/pin on a special type of lockscreen when you open it. (it is possible to swipe back to regret trying to open it)
    2. The app locker keeps it unlocked until you turn off the screen.

    What type of lockscreen do you use for normal screen unlock?

    Personally... The only thing this does is to allow people to allow unlock the phone and lend it to a other user, for example locking certain apps from kids. Or unlock the phone and not lock it and leave it nearby untrusted persons (not sure why you want that though).
    So I'm guess it's used for kids? Most important apps I have have unlocks or their own so app lock is not really necessary for me.
     

    #13
    Bobbie63, otto2 and Tokolozi like this.
  14. A1618487185646
    Froyo Aug 13, 2021

    A1618487185646 , via OnePlus 9R , Aug 13, 2021 :
    Hope your paid chatter to hide the OnePlus issues.
     

    #14
  15. A1618487185646
    Froyo Aug 13, 2021

    A1618487185646 , via OnePlus 9R , Aug 13, 2021 :
    Putting issues in open forums only, will make people think before the decide to buy new models of one plus.

    As a user I am fed up, let other using older versions take a wise decision .
     

    #15
  16. A1618487185646
    Froyo Aug 13, 2021

    A1618487185646 , via OnePlus 9R , Aug 13, 2021 :
    Yes,
    There are people in the forum to hide the issues and not ready to support people having issues.
    I am seeing en number of issues in one plus new models
     

    #16
  17. GuitarBart
    Jelly Bean Aug 13, 2021

    GuitarBart , Aug 13, 2021 :
    Lol, you are not following the proposed steps. You are free to ask feedback when you have issues with your device and the community, other users, (unfortunately unpaid, otherwise I would be a lot more active :p) can reply.

    If you need the OnePlus team you need to make a full bug report or contact customer service for them to investigate your issues.
     

    #17
    Bobbie63, otto2 and McJader like this.
  18. A1618487185646
    Froyo Aug 13, 2021

    A1618487185646 , via OnePlus 9R , Aug 13, 2021 :
    Personally I want apps to be locked and not my mobile,

    The same features I was using in my earlier Samsung Note, Oppo mobile and even moto phones.

    Such expensive new models can't solve this issue for 5 months is worrysome.
     

    #18
  19. A1618487185646
    Froyo Aug 13, 2021


    #19
  20. A1618487185646
    Froyo Aug 13, 2021

    A1618487185646 , via OnePlus 9R , Aug 13, 2021 :
    Thank u for your support
     

    #20