One plus 9R mobile issue via OnePlus 9R

  1. S1620389567819
    Cupcake Sep 17, 2021

    S1620389567819 , via OnePlus 9R , Sep 17, 2021 :
    Dear sir. I am using union bank mobile banking app from so many days. Recently I have installed the app and tried to register in new mobile again. It stucks in sending verification SMS.

    I have tried by keeping my network in 2g and also tried by clearing data of app. But still it doesn't go. I so tried reaching customer care but no response. Please please help me to login into my app.

    Mobile model.

    One plus 9r (android 11)

    INCORPINC(ROBERT) likes this.
  2. KluGe
    Lollipop Sep 17, 2021

    KluGe , Sep 17, 2021 :
    You've already posted last tuesday "stop expecting a solution from their end" for this issue in
    https://forums.oneplus.com/threads/...-in-my-device-u-mobile.1496364/#post-23659418 so why did you create this completely new thread for the same topic?
    Please stop acting this way, it is against our forum rules.

    1. This here is a user forum, so no "Dear sir" here to find.
    2. Use Search for your issue.
    3. Ask your bank if the app is compatible to Android 11.
    4. I'm quite sure that your issue is not a problem of the OnePlus 9R.
    Last edited: Sep 17, 2021

  3. S1620389567819
    Cupcake Sep 17, 2021

    S1620389567819 , via OnePlus 9R , Sep 17, 2021 :
    If you guys are irritated by my repeated question , then why can't you find a solution. And I completely against to your answer that the issue is not with one plus 9R mobile. If we customers stop expecting a solution from you guys then you guys also should stop expecting that there will be a positive review from our side. Similarly in sales also. said:
    I knew this is user forum , and my respect goes to who ever answers. if you are not interested then why are trying to create disputes. said:

    ofcourse I desparate and said to stop expecting a solutions to that person. And the reason for creating this new thread is because I am stepping down and helping myself and others who are trying to find a solution. rather than being stubborn as you replied me now in this way.
    Last edited: Sep 17, 2021

  4. BeardyBiceps
    Jelly Bean Sep 18, 2021

    BeardyBiceps , Sep 18, 2021 :
    I know you are frustrated and not satisfied.
    But we all are just users like you.
    We just share the possible solution as per our user experience.

    For more hardware/software issues, always contact OnePlus Support via call/chat/email.

    KluGe and S1620389567819 like this.
  5. S1620389567819
    Cupcake Sep 18, 2021

    S1620389567819 , via OnePlus 9R , Sep 18, 2021 :
    Yeah I understood. Thank you sir.

  6. Pinku Reddy
    Gingerbread Sep 18, 2021

    Pinku Reddy , Sep 18, 2021 :
    Already 2/3 threads were created on same issue please go through it , you will find any solution .

  7. Nipu_1998
    The Lab Reviewer - OnePlus Nord 2 Sep 19, 2021

    Nipu_1998 , Sep 19, 2021 :
    Hi, this issue happens only with the union bank mobile app for the users. The issue has been reported multiple times by various users.
    As it's only a single banking app that causes this issue, it might be some incompatibility issue of the app.
    You can try filing a complaint with your bank to update their mobile banking app to work with the device.

    KluGe and S1620389567819 like this.