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One Plus Buds Not working during Phone call after OnePlus 7T Android OS update 11 via OnePlus 7T

  1. Mukesh Mukundaraj , via OnePlus 7T , May 7, 2021 :
    Refer Case ID with OnePlus Support Team 210504-005745

    Hi,

    After OnePlus 7T Android 11 Update, OnePlus Buds is not working properly.
    Even though the Buds are connected with Mobile , it doesn't work during Incoming or outgoing calls...
    I have contacted OnePlus Support Team.
    All the basic Trouble Shooting has been done as per the instructions shared by OnePlus Support Team even in Safe. Mode, but no result and I have same issue persists...
    Kindly support to fix the issue.
    With Regards,
    Mukesh

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    #1
  2. J4t1np4r3kh
    OnePlus Accessory Tester May 7, 2021

    J4t1np4r3kh , May 7, 2021 :
    They have given you a protocol for if the issue persists 🤷‍♂️

    Contact them back again I suppose
     

    #2
    Mukesh Mukundaraj and Aaron2017 like this.
  3. Mukesh Mukundaraj , via OnePlus 7T , May 8, 2021 :
    Hi, I have followed all Protocol.But still no resolution. OnePlus Support Team only insisted to post in Community so that developers can look into for a resolution.
     

    #3
  4. J4t1np4r3kh
    OnePlus Accessory Tester May 8, 2021

    J4t1np4r3kh , May 8, 2021 :
    This definitely does not seem right. You should report it via:

    https://forums.oneplus.com/feedback/
     

    #4
    Mukesh Mukundaraj likes this.

  5. #5
  6. sritejkoduru
    Ice Cream Sandwich May 8, 2021


    #6