One Plus Buds Return via OnePlus 6

  1. Vavisharo
    Cupcake Aug 4, 2020

    Vavisharo , via OnePlus 6 , Aug 4, 2020 :
    Hello. So I ordered the one plus buds from one plus.in and it said it will be delivered by 13th August and after some time I saw that on Amazon it will be delivered by 9th so I ordered from there. When I went to cancel the order from oneplus. in it says that the order cannot be cancelled. I contacted customer support and they told me to refuse the order when it comes and i will get a refund in 5-7 days. I'm not sure if this happens so can anyone tell me if i refuse to take the order will it get refunded?

  2. Madnezz4Ever , via OnePlus Community App , Aug 4, 2020 :
    You can either refuse the delivery or accept it and send it back yourself as there's a 15 day return policy, either way you should get refunded by OnePlus.

    I think you're better off sending it back yourself rather then refusing the delivery.

  3. T1560423570185
    Cupcake Aug 6, 2020

    T1560423570185 , Aug 6, 2020 :
    Don't go with Amazon, I pre-ordered back in mid-July and they said they would arrive yesterday. But now Amazon have stated they do not know when they will be in stock and I just have to wait. I should have ordered directly from OnePlus as it looks to be a supply issue going to Amazon.

  4. B1577517992053
    Cupcake Aug 14, 2020

    B1577517992053 , via OnePlus 7T , Aug 14, 2020 :
    I ordered buds from OnePlus. Can I return them and get refunded with in 15 days of order? The plastic is hurting my ears badly..

    Bansi Patro likes this.
  5. Caomhin
    Marshmallow Aug 15, 2020

    Caomhin , via OnePlus 6T , Aug 15, 2020 :
    contact OnePlus support directly to see if they have more information on returns. Scroll down the page for contact and online chat details.


  6. B1577517992053
    Cupcake Aug 15, 2020

  7. C1598346222109
    Cupcake Aug 28, 2020

  8. K1572624281720
    Cupcake Sep 11, 2020

    K1572624281720 , Sep 11, 2020 :

  9. K1572624281720
    Cupcake Sep 11, 2020

  10. vikasu1
    Cupcake Sep 14, 2020

    vikasu1 , Sep 14, 2020 :
    Hi, I ordered Oneplus Buds from Oneplus online store and was delivered four days ago.
    The buds somehow not fitting in well in my ears causing discomfort & pain and can't use them for long.
    Need to return. Can someone share the process ?

  11. Vareesh18
    Cupcake Sep 30, 2020

    Vareesh18 , Sep 30, 2020 :
    THERE IS NO RETURN POLICY FOR ANY ONEPLUS PRODUCT. BEWARE WHILE PURCHASING IT FROM THE ONEPLUS SITE. Even if you have to wait a while from Amazon it is always better as they provide return policy. Just wasted 5k on a product that is not worth it.

    praveen kumar.g likes this.
  12. Sahil Jasani
    Cupcake Oct 15, 2020 at 9:23 AM

    Sahil Jasani , Oct 15, 2020 at 9:23 AM :
    They are saying we are not having return policy they are just asking me to replace one plus buds.

  13. Sahil Jasani
    Cupcake Oct 15, 2020 at 9:24 AM

    Sahil Jasani , Oct 15, 2020 at 9:24 AM :
    I received one plus buds on 5 th October 2020 I wan to return it and get refund. They are refusing me on 14 th October 2020

  14. Loveit
    KitKat Oct 15, 2020 at 5:33 PM

    Loveit , Oct 15, 2020 at 5:33 PM :
    Are you guys insane? Of course you can't just return used earphones and get a refund if there is no fault.

    What reality have I stepped into?

  15. Manjunath.B.Y
    Cupcake Oct 18, 2020 at 11:36 AM

  16. Manjunath.B.Y
    Cupcake Oct 18, 2020 at 11:39 AM

    Manjunath.B.Y , via OnePlus 7T , Oct 18, 2020 at 11:39 AM :
    Hope you have gone through the posts, one plus buds design itself has an issue, these are hurting ears badly, how can you say there is no issue?