0
One Plus Buds Return via OnePlus 6

  1. Vavisharo
    Cupcake Aug 4, 2020

    Vavisharo , via OnePlus 6 , Aug 4, 2020 :
    Hello. So I ordered the one plus buds from one plus.in and it said it will be delivered by 13th August and after some time I saw that on Amazon it will be delivered by 9th so I ordered from there. When I went to cancel the order from oneplus. in it says that the order cannot be cancelled. I contacted customer support and they told me to refuse the order when it comes and i will get a refund in 5-7 days. I'm not sure if this happens so can anyone tell me if i refuse to take the order will it get refunded?
     

    #1
  2. Madnezz4Ever , via OnePlus Community App , Aug 4, 2020 :
    You can either refuse the delivery or accept it and send it back yourself as there's a 15 day return policy, either way you should get refunded by OnePlus.

    I think you're better off sending it back yourself rather then refusing the delivery.
     

    #2
  3. T1560423570185
    Cupcake Aug 6, 2020

    T1560423570185 , Aug 6, 2020 :
    Don't go with Amazon, I pre-ordered back in mid-July and they said they would arrive yesterday. But now Amazon have stated they do not know when they will be in stock and I just have to wait. I should have ordered directly from OnePlus as it looks to be a supply issue going to Amazon.
     

    #3
  4. B1577517992053
    Cupcake Aug 14, 2020

    B1577517992053 , via OnePlus 7T , Aug 14, 2020 :
    I ordered buds from OnePlus. Can I return them and get refunded with in 15 days of order? The plastic is hurting my ears badly..
     

    #4
    Bansi Patro likes this.
  5. Caomhin
    Marshmallow Aug 15, 2020

    Caomhin , via OnePlus 6T , Aug 15, 2020 :
    contact OnePlus support directly to see if they have more information on returns. Scroll down the page for contact and online chat details.

    https://www.oneplus.com/support
     

    #5
  6. B1577517992053
    Cupcake Aug 15, 2020


    #6
  7. C1598346222109
    Cupcake Aug 28, 2020


    #7
  8. K1572624281720
    Cupcake Sep 11, 2020

    K1572624281720 , Sep 11, 2020 :
     

    #8
  9. K1572624281720
    Cupcake Sep 11, 2020


    #9
  10. vikasu1
    Cupcake Sep 14, 2020

    vikasu1 , Sep 14, 2020 :
    Hi, I ordered Oneplus Buds from Oneplus online store and was delivered four days ago.
    The buds somehow not fitting in well in my ears causing discomfort & pain and can't use them for long.
    Need to return. Can someone share the process ?
     

    #10
  11. Vareesh18
    Cupcake Sep 30, 2020

    Vareesh18 , Sep 30, 2020 :
    THERE IS NO RETURN POLICY FOR ANY ONEPLUS PRODUCT. BEWARE WHILE PURCHASING IT FROM THE ONEPLUS SITE. Even if you have to wait a while from Amazon it is always better as they provide return policy. Just wasted 5k on a product that is not worth it.
     

    #11
    praveen kumar.g likes this.
  12. Sahil Jasani
    Cupcake Oct 15, 2020 at 9:23 AM

    Sahil Jasani , Oct 15, 2020 at 9:23 AM :
    They are saying we are not having return policy they are just asking me to replace one plus buds.
     

    #12
  13. Sahil Jasani
    Cupcake Oct 15, 2020 at 9:24 AM

    Sahil Jasani , Oct 15, 2020 at 9:24 AM :
    I received one plus buds on 5 th October 2020 I wan to return it and get refund. They are refusing me on 14 th October 2020
     

    #13
  14. Loveit
    KitKat Oct 15, 2020 at 5:33 PM

    Loveit , Oct 15, 2020 at 5:33 PM :
    Are you guys insane? Of course you can't just return used earphones and get a refund if there is no fault.

    What reality have I stepped into?
     

    #14
  15. Manjunath.B.Y
    Cupcake Oct 18, 2020 at 11:36 AM


    #15
  16. Manjunath.B.Y
    Cupcake Oct 18, 2020 at 11:39 AM

    Manjunath.B.Y , via OnePlus 7T , Oct 18, 2020 at 11:39 AM :
    Hope you have gone through the posts, one plus buds design itself has an issue, these are hurting ears badly, how can you say there is no issue?
     

    #16