One Plus Bullets Earphones Broken

  1. Aki113
    Cupcake Jan 15, 2020 at 7:52 AM

    Aki113 , Jan 15, 2020 at 7:52 AM :
    I bought a new one plus Bullets Earphones in July 2018.
    It was working fine and all when I got to know that a small plastic tray that supports pressing of buttons got broken from inside and only volume up button was working.
    I opened it and saw that broken plastic for which I am attaching the screenshot.
    I have been informed by customer care that earphones outside warranty are not repairable.
    But, my question is that is it good that a small plastic broken resulting in damage of a quiet expensive hearphones.
    Come on guys, this could not be the response to such a small problem.