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One Plus gallery loads slow via OnePlus Community App

  1. Pranav2808 , via OnePlus Community App , Apr 23, 2021 :
    The 9r (even after the 300mb apprx update) loads the new pictures and media very slowly..like you have to wait for 2seconds to make the app reflect new media in all photos tab

    This is frustrating for a new device and after rolling an update foe this only

    Also parallel instagram faces the same issue whenever I try to post a new photo, the new images (downloaded) doens't show up
     

    #1
    oyemukesh likes this.
  2. McLarenMania
    Honeycomb Apr 23, 2021


    #2
    Caoimhín likes this.
  3. Swejuggalo
    OnePlus 9 Series Expert Community Expert Apr 23, 2021


    #3
    the_o2 and Caoimhín like this.
  4. burhan_bhol
    Froyo Apr 24, 2021


    #4

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  7. burhan_bhol
    Froyo Apr 24, 2021


    #7
  8. Swejuggalo
    OnePlus 9 Series Expert Community Expert Apr 24, 2021


    #8

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  10. Pranav2808 , via OnePlus Community App , May 24, 2021 :
    Raised it to the one plus care team
    Tried their list of things..still the same

    Updated to the latest software pushed 3 days back.. it's still the same no change

    Scrolled the issues..many of the users have reported the same .. even a alot of the users
    I still can't believe they have been so ignorant and slow resolving such big issues after rolling out such expensive devices
     

    #10
  11. MDMujtaba999
    Jelly Bean Staff Member May 24, 2021

    MDMujtaba999 , May 24, 2021 :
    We sincerely apologize for this inconvenience caused. We will definitely work on the reported issue. We would like to have a detailed look into the issue and have got in touch with you via personal conversation. Awaiting for your revert.

    Regards,
    Mujtaba
     

    #11

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  13. U1620482865826
    Cupcake Oct 16, 2021

    U1620482865826 , Oct 16, 2021 :
    Hi The Nord 5G has same problem the new pictures and media very slowly..like you have to wait for more than 2seconds to make the app reflect new media in all photos tab

    Did you find a fix?
     

    #13
  14. IASHUTOSHRAI
    Froyo Oct 16, 2021

    IASHUTOSHRAI , via OnePlus 9R , Oct 16, 2021 :
    Previously I face same problem gallery media loads very slowly but after update I didn't see such problem. In your ss your updated version from April I think latest version came in aug you need to update nd clear cache hope your problem solved
    1634406362261.jpg
     

    #14
  15. G_Akash_Kharat_FfBf
    Cupcake Nov 14, 2021


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  16. G1585518103633
    Cupcake Nov 27, 2021 at 9:29 AM

    G1585518103633 , Nov 27, 2021 at 9:29 AM :
    Same with my OnePlus 7 Pro. Laggy at everything. Gallery is the worst. Takes about 10 seconds till I can scroll or anything. Even opening a picture is crucial...cant zoom in without lags. After about 5 seconds it works, but I'm disappointed about such a phone. My old one's, not from OnePlus, never faced such issues. Guess next one won't be a OnePlus...or is there something to fix that problem?
     

    #16