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One plus nightmare!! Sep 18, 2014

thyviper , Sep 18, 2014 :

Sorry to hear that mate... You might be one of the odd unlucky person. I have ordered 2 OPS for my self and got it with out any issues... contact OPO and they will be happy to sort your problem. cheers

 

kjpedro , Sep 18, 2014 :

It always amazes me how people can be so fanatic and excuse every single shit a company like this does.

Firstly, you paid for express shipping. It is your hard earn money that you use to pay for express shipping and when you don't get it you should complain. I don't give a **** if it was a human mistake, a machine or an atomic bomb dropped in their factory! it is your right to receive what you paid for! PERIOD. The least they should do is offer you some accesories for free!!!

Seconly, it's been more than three weeks! almost a month since i ordered. Almost a month ago i paid with my hard earn money, almost 500 ******* dollars for something i don't have!! for something i don't even have any idea when i will receive it and you say i'm being too dramatic?? go **** yourself fanboy! Maybe your daddy buys your shit but i earn mine.

 

Mohamed Yosri , Sep 18, 2014 :

Lolllllllllllllllllllllllllllllllllllllllllllllllllllllllllll

 

Deactivated User , Sep 18, 2014 :

Apologies, this post has been deleted by author.

 

Brightshoes , Sep 18, 2014 :

It is disappointing the length of time it took for them to resolve your problem.
It seems that negative experiences circulate faster than the positive, and from what I've seen from perusing these forums is that this sort of thing doesn't happen very often.

Seeing as this is a pretty new company and very busy, I'd cut them some slack. Especially since a real person, not a robot, and also seems like the same human being apologized and also solved the problem.

 

Mohamed Yosri , Sep 18, 2014 :

Very Supportive

 

Kallen , Sep 18, 2014 :

All he had to do was say "Replacement" and this problem would have been solved. What's wrong with this guy? Forget the call, just tell them to replace xD

 

walkerstop , Sep 18, 2014 :

Reported for violation of the Terms of Service and Code of Conduct:
https://forums.oneplus.net/help/terms

 

RAVE , Sep 18, 2014 :

thx for the warning. still u did not recieve ur phone?

 

Rwalke47 , Sep 18, 2014 :

Can I Get An Invite My email: [email protected]

 

Iseek1 , Sep 18, 2014 :

Jeez, really sorry to hear about / read about what happened with your order, really hope everything works out to your satisfaction, sad though that it has soured you on the OnePlus One, cuz it is an awesome device.

 

wbpbrian400 , Sep 18, 2014 :

After reading this thread maybe I should wait for the nexus 6.

 

oadevour , Sep 18, 2014 :

OH COME ON WHY WOULD YOU REPORT SOMEONE WHOS FRUSTRATED ABOUT A COMPANY WITH SHITTY CUSTOMER SERVICE?

 

VijayL , Sep 19, 2014 :

Damn I hope this gets sorted out dude sorry to hear

 

shez1461 , Sep 19, 2014 :

Post your problems in social media's like twitter, facebook and google plus.
See how different they react to it.

They start to care about their reputation more.
Good Luck!

 

mwoolley , Sep 19, 2014 :

Torture

 

pyroteknikid , Sep 19, 2014 :

So OP made a mistake and sent it to a wrong address. BUT you found it...or, rather, DHL found it. So if DHL knows where it is, why don't they just SEND IT TO YOU???

Am I missing something?

 

walkerstop , Sep 19, 2014 :

+1

 

vericode , Sep 19, 2014 :

Unfortunate this, I literally just paid £280 (with express shipping).
I hope this isn't common practice with them, I'd rather know the truth, say if they lost it, or didn't event send it yet, for whatever reason, manufacturing, distribution... #neverSettle? #keepItRealToo

 

zt4949 , Sep 19, 2014 :