8
One plus nightmare!!

  1. thyviper
    Jelly Bean Sep 18, 2014

    thyviper , Sep 18, 2014 :
    Sorry to hear that mate... You might be one of the odd unlucky person. I have ordered 2 OPS for my self and got it with out any issues... contact OPO and they will be happy to sort your problem. cheers
     

    #21
  2. kjpedro
    Froyo Sep 18, 2014

    kjpedro , Sep 18, 2014 :
    It always amazes me how people can be so fanatic and excuse every single shit a company like this does.

    Firstly, you paid for express shipping. It is your hard earn money that you use to pay for express shipping and when you don't get it you should complain. I don't give a **** if it was a human mistake, a machine or an atomic bomb dropped in their factory! it is your right to receive what you paid for! PERIOD. The least they should do is offer you some accesories for free!!!

    Seconly, it's been more than three weeks! almost a month since i ordered. Almost a month ago i paid with my hard earn money, almost 500 ******* dollars for something i don't have!! for something i don't even have any idea when i will receive it and you say i'm being too dramatic?? go **** yourself fanboy! Maybe your daddy buys your shit but i earn mine.
     

    #22
  3. Mohamed Yosri
    Froyo Sep 18, 2014

    Mohamed Yosri , Sep 18, 2014 :
    Lolllllllllllllllllllllllllllllllllllllllllllllllllllllllllll
     

    #23
  4. Deactivated User
    Sep 18, 2014


    #24
  5. Brightshoes
    Donut Sep 18, 2014

    Brightshoes , Sep 18, 2014 :
    It is disappointing the length of time it took for them to resolve your problem.
    It seems that negative experiences circulate faster than the positive, and from what I've seen from perusing these forums is that this sort of thing doesn't happen very often.

    Seeing as this is a pretty new company and very busy, I'd cut them some slack. Especially since a real person, not a robot, and also seems like the same human being apologized and also solved the problem.
     

    #25
  6. Mohamed Yosri
    Froyo Sep 18, 2014

    Mohamed Yosri , Sep 18, 2014 :
    Very Supportive :D
     

    #26
  7. Kallen
    Sep 18, 2014

    Kallen , Sep 18, 2014 :
    All he had to do was say "Replacement" and this problem would have been solved. What's wrong with this guy? Forget the call, just tell them to replace xD
     

    #27
    gmo8492 likes this.
  8. walkerstop
    Cupcake Sep 18, 2014


    #28
  9. RAVE
    Cupcake Sep 18, 2014


    #29
  10. Rwalke47
    Donut Sep 18, 2014


    #30
  11. Iseek1
    KitKat Sep 18, 2014

    Iseek1 , Sep 18, 2014 :
    Jeez, really sorry to hear about / read about what happened with your order, really hope everything works out to your satisfaction, sad though that it has soured you on the OnePlus One, cuz it is an awesome device.
     

    #31
  12. wbpbrian400
    Jelly Bean Sep 18, 2014


    #32
    kjpedro and determinator like this.
  13. oadevour
    Ice Cream Sandwich Sep 18, 2014


    #33
  14. VijayL
    Cupcake Sep 19, 2014


    #34
  15. shez1461
    Gingerbread Sep 19, 2014

    shez1461 , Sep 19, 2014 :
    Post your problems in social media's like twitter, facebook and google plus.
    See how different they react to it. ;)

    They start to care about their reputation more.
    Good Luck!
     

    #35
  16. mwoolley
    Jelly Bean Sep 19, 2014


    #36
  17. pyroteknikid
    Honeycomb Sep 19, 2014

    pyroteknikid , Sep 19, 2014 :
    So OP made a mistake and sent it to a wrong address. BUT you found it...or, rather, DHL found it. So if DHL knows where it is, why don't they just SEND IT TO YOU???

    Am I missing something?
     

    #37
  18. walkerstop
    Cupcake Sep 19, 2014

    walkerstop , Sep 19, 2014 :
    +1
     

    #38
  19. vericode
    Eclair Sep 19, 2014

    vericode , Sep 19, 2014 :
    Unfortunate this, I literally just paid £280 (with express shipping).
    I hope this isn't common practice with them, I'd rather know the truth, say if they lost it, or didn't event send it yet, for whatever reason, manufacturing, distribution... #neverSettle? #keepItRealToo :)
     

    #39
  20. zt4949
    Froyo Sep 19, 2014


    #40
    subhas_sing likes this.