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One plus Nord CE 5G Back Cover scratches via OnePlus Community App

  1. selvaaa105 , via OnePlus Community App , Oct 28, 2021 :
    Team..

    Recently I found in my mobile One plus Nord CE 5G Back Cover scratches happened after using external cover last 3month.
    Pls refer below given screenshot and external cover photo.

    I never expected this kind of issue very less usage.

    Need ur support for further replacement of Backcover within warranty

    1635410219075.jpg

    1635410219103.jpg

    1635410463496.jpg
     

    Attached Files:


    #1
    sajal.gurjar likes this.
  2. KluGe
    Lollipop Oct 28, 2021

    KluGe , Oct 28, 2021 :
    Try to clean it first.
    Mabe it is dirt - not scratches. ;)

    Then a replacement would not be necessary.

    BTW: No "Team" here, this is a user forum.
     

    #2
    W1632761073625, HarshKK14 and drl431 like this.
  3. drl431
    Junior Moderator, Community Hero 2020 Junior Moderator Oct 28, 2021

    drl431 , Oct 28, 2021 :
    Also, the original warranty would only cover manufacturing defects, not physical damage.
     

    #3
    HarshKK14 and KluGe like this.