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One plus nord ce 5g getting slow and hang in via OnePlus Community App

  1. T1594828165389 , via OnePlus Community App , Jul 29, 2021 :
    I replace the phone but there are issues in phone phone got stucked in middle and hang some time they get fast charging and some time not and service centre is the worst service so pls give me refund the money
     

    #1
  2. Ghazala.Yasmeen
    OnePlus Bug Hunter Staff Member Jul 29, 2021

    Ghazala.Yasmeen , Jul 29, 2021 :
    We are extremely sorry to hear that you are facing issue with device usage and have sent personal message regarding the same.
     

    #2
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    #4
    O1636168443510 likes this.
  4. E1624000417968
    Cupcake Jul 30, 2021

    E1624000417968 , Jul 30, 2021 :
    I have also bought 12 GB + 256 GB variant. But very slow even the old mobiles were working seamlessly. I already wiped Cache, still slowness issue is there.

    Is this a defective product from OP? I am using OP for the first time, but feeling very bad.
     

    #5
    sulakudeumesh and O1527690811684 like this.
  5. Dipjyoti Nath
    OnePlus Bug Hunter Staff Member Aug 1, 2021

    Dipjyoti Nath , Aug 1, 2021 :
    Sorry for the inconvenience caused with regards to this concern of yours. We've got in touch with you via personal conversation to gather more insights regarding this. Please check for the same.
     

    #6
  6. Dipjyoti Nath
    OnePlus Bug Hunter Staff Member Aug 1, 2021

    Dipjyoti Nath , Aug 1, 2021 :
    We understand your concern and could relate what you are facing for such an issue arising within your device and thereby have contacted you via personal message for further details.
     

    #7
    O1636168443510 likes this.
  7. G1627398320158 , via OnePlus Community App , Aug 4, 2021 :
    Hello it's just 8days of my purchase nord CE 5g buti my phone is getting hanged and specially youtube, videos , audios and volume buttons don't work at all.. I missed 7 days replacement time frame to r place this mobile with Samsung but my fate..

    This is repeatedly happening , have updated all softwares but of no use
     

    #8

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  9. Trishala Anusha
    OnePlus Bug Hunter Staff Member Sep 23, 2021

    Trishala Anusha , Sep 23, 2021 :
    It would be our pleasure to resolve the issue that you are facing. We have dropped you a message for more details required to get this sorted out. Hope you would get back to us at the earliest.

    Regards,
    Anusha
     

    #10
  10. Trishala Anusha
    OnePlus Bug Hunter Staff Member Sep 23, 2021

    Trishala Anusha , Sep 23, 2021 :
    We would like to check this further and have got in touch with you via personal conversation for more details and would request you to respond the same.

    Regards,
    Anusha
     

    #11
  11. M1632398569112
    Cupcake Sep 23, 2021


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  14. Z1628866080996
    Cupcake Oct 14, 2021

    Z1628866080996 , Oct 14, 2021 :
    Hi, I got a One Plus Nord CE recently and I am facing similar issues, my phone is slow and hangs continuously. I get a blank screen and it takes a minute or 2 for the menu to pop up. I tried restarts and deleting multiple apps but it did not work. I think this is my phone as my friend's phone (same model) does not give this issue. Could you please help with this?
     

    #15
  15. sulakudeumesh
    Cupcake Nov 9, 2021


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  16. N1635329297804
    Cupcake Jan 19, 2022

    N1635329297804 , Jan 19, 2022 :
    I am using this phone from last 3 month but I am quite disappointed by the service, it usually lags when I received calls, I am not able to install more than 10 apps and when I tried to install more than 10 all apps are crashed. I have done everything from my end like factory reset, format ...Even I am not using more apps now....Please resolve the issue or replace the phone.....
     

    #17
  17. N1625152612305
    Cupcake Mar 9, 2022

    N1625152612305 , Mar 9, 2022 :
    I am using One Plus Nord CE 5G... First time I got this brand... Worst experience from beginning day itself.... I really trusted the brand, it sold like a hot cake..
    Worst performance...
    My 4 years old phone is much better than this...
    This 12 gb RAM is all bogus sales idea...
    Not worth for one plus to get such a bad reviews from customers....

    Gallery problem
    OnePlus launch not responding
    Very slow..
    Can't operate the phone,... It's getting hanged
    Not even 30% memory used of 256 GB.. I cannot imagine the speed with full memory
     

    #18
  18. N1625152612305
    Cupcake Mar 9, 2022

    N1625152612305 , Mar 9, 2022 :
    I really dont understand how they resolved other customers with same issues... No clue in this group... All diverted to personal message..
     

    #19