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One Plus Nord - please help to fix the issue via OnePlus Nord

  1. Y1597737668628
    Eclair Sep 16, 2021

    Y1597737668628 , via OnePlus Nord , Sep 16, 2021 :
    1631782843645.jpg
    My phone starts and displays always two apps (same type)
    Why it is like this?
    For example: I start Google Podcast app, and it starts twice; I start another app and again it opens it twice..
    Please advise!!
    What is the reason, how to fix it?
    See attached screenshots.


    1631782843590.jpg
     

    #1
  2. Dresa91
    User of the Year 2016; Most Active User 2020 Sep 16, 2021

    Dresa91 , Sep 16, 2021 :
    Can you please clear cache of the launcher and clear cache in the recovery?
     

    #2
    Auristic and rHITkM. like this.
  3. Y1597737668628
    Eclair Sep 16, 2021

    Y1597737668628 , via OnePlus Nord , Sep 16, 2021 :
    How to clear cache of the the recovery?
    How to clear the other cache?
     

    #3
  4. Dresa91
    User of the Year 2016; Most Active User 2020 Sep 16, 2021


    #4
    Auristic, rHITkM. and HarshKK14 like this.
  5. Y1597737668628
    Eclair Sep 16, 2021


    #5
    rHITkM. likes this.
  6. Dresa91
    User of the Year 2016; Most Active User 2020 Sep 16, 2021


    #6
    Auristic and rHITkM. like this.
  7. Y1597737668628
    Eclair Sep 16, 2021

    Y1597737668628 , via OnePlus Nord , Sep 16, 2021 :
    When I hold the power button there is no safe mode option. Only Google Assistant starts.

    When I hold power and volume buttons, there is : emergency; power off; restart
     

    #7
  8. Y1597737668628
    Eclair Sep 16, 2021


    #8
  9. Y1597737668628
    Eclair Sep 16, 2021


    #9
  10. Dresa91
    User of the Year 2016; Most Active User 2020 Sep 16, 2021

    Dresa91 , Sep 16, 2021 :
    Did you use volume up?


    So, it is solved?
     

    #10
    rHITkM. likes this.
  11. Y1597737668628
    Eclair Sep 16, 2021


    #11
  12. Y1597737668628
    Eclair Sep 16, 2021

    Y1597737668628 , via OnePlus Nord , Sep 16, 2021 :
    No, it is not resolved!!

    Only camera is working good
    Messages as you asked me to try
    Discord also works well

    But Google Podcast app is still the same
    CoinGecko app is still launching twice
    ..
    What is the reason? How should I fix it??
     

    #12
  13. Y1597737668628
    Eclair Sep 16, 2021


    #13
  14. Dresa91
    User of the Year 2016; Most Active User 2020 Sep 16, 2021

    Dresa91 , Sep 16, 2021 :
    hey, I am just a user like you, okay? And I try to help you,..

    so, you did not boot into safe mode?

    can you please clear storage of the launcher? it will delete the layout, so screenshot it.
     

    #14
    Auristic and rHITkM. like this.
  15. Y1597737668628
    Eclair Sep 16, 2021


    #15
  16. Y1597737668628
    Eclair Sep 16, 2021

    Y1597737668628 , via OnePlus Nord , Sep 16, 2021 :
    Ok, not sure gow to go to safe mode

    When i click power and volume down - screenshot is made.

    When I hold power and volume up there is only: emergency; power off; restart
     

    #16
  17. Dresa91
    User of the Year 2016; Most Active User 2020 Sep 16, 2021

    Dresa91 , Sep 16, 2021 :
    okay, let me know the result
     

    #17
  18. Dresa91
    User of the Year 2016; Most Active User 2020 Sep 16, 2021

    Dresa91 , Sep 16, 2021 :
    does this help?
     

    #18
    Auristic and rHITkM. like this.
  19. Y1597737668628
    Eclair Sep 16, 2021


    #19
    Dresa91 likes this.
  20. Dresa91
    User of the Year 2016; Most Active User 2020 Sep 16, 2021

    Dresa91 , Sep 16, 2021 :
    okay:)
     

    #20
    rHITkM. likes this.