1
one plus TV screen repair , do anyone have similar complaint

  1. F_Nitesh_Patwari_PuOW
    Cupcake Nov 30, 2019

    F_Nitesh_Patwari_PuOW , Nov 30, 2019 :
    sir ,

    my one plus TV display is gone in just a month , with very limited usage , do anyone having similar problem .

    please help .

    one plus service people are not even responding .
     

    #1
    ddhoot83 likes this.
  2. Q1571473619021
    Gingerbread Nov 30, 2019


    #2
  3. M1575114070379
    Cupcake Nov 30, 2019

    Last edited: Dec 18, 2019

    #3
  4. ddhoot83
    Froyo Nov 30, 2019


    #4
  5. Venky61
    OnePlus TV Expert Nov 30, 2019

    Venky61 , Nov 30, 2019 :
    Hi...
    Can you share more details about what happened?
    Also I have sent you a personal message, please respond to that.
     

    #5
    superplus and mojoyoyo77 like this.
  6. F_Nitesh_Patwari_PuOW
    Cupcake Dec 1, 2019


    #6
  7. Catherine W.
    OnePlus TV Software Engineer Staff Member Dec 2, 2019

    Catherine W. , Dec 2, 2019 :
    Sorry for the late reply,I have reported this problem to the team,we will fix as soon as possible
     

    #7
  8. F_Nitesh_Patwari_PuOW
    Cupcake Dec 2, 2019

    F_Nitesh_Patwari_PuOW , Dec 2, 2019 :
    they are giving me reasons that as I have connected Xbox , my display is gone . where as I have never played Xbox in my life .
     

    #8
  9. F_Nitesh_Patwari_PuOW
    Cupcake Dec 2, 2019

    F_Nitesh_Patwari_PuOW , Dec 2, 2019 :
    is there any way I could prove that I have never connected anything other than Tata sky .

    anyone with a good knowledge if could help . please
     

    #9

  10. #10
  11. F_Nitesh_Patwari_PuOW
    Cupcake Dec 5, 2019

    F_Nitesh_Patwari_PuOW , Dec 5, 2019 :
    it's pretty simple , day before yesterday they have sent an mail regarding Xbox . when I proved that I have never used xbor or played Xbox yesterday they gave a call and stated it's an physical damage ,


    View attachment 1195933

    View attachment 1195934
    these are the photos of my TV . I just wanna ask them if physical damage then there should be atleast a scratch or dent . let's c next what they are gonna say .
     

    #11
  12. F_Nitesh_Patwari_PuOW
    Cupcake Dec 5, 2019

  13. F_Nitesh_Patwari_PuOW
    Cupcake Dec 5, 2019


  14. #14
  15. F_Nitesh_Patwari_PuOW
    Cupcake Dec 5, 2019

    F_Nitesh_Patwari_PuOW , Dec 5, 2019 :
    as you wished . screen shot of the mail I received from one plus .after reading this even I was in dilemma whether to laugh on one plus or laugh on me ( who have been fooled for RS 70000 )
    1575564469995.jpg
     

    #15
  16. F_Nitesh_Patwari_PuOW
    Cupcake Dec 5, 2019

    F_Nitesh_Patwari_PuOW , Dec 5, 2019 :
    the best part was even Maharashtra government took few days to change there support but one plus without revisit or without examing my TV second time they were sure that now it's not Xbox damage but physical damage .
     

    #16
  17. Q1571473619021 , via OnePlus Community App , Dec 5, 2019 :
    hahaha. how can xbox and gaming can damage display? what is point of having high tv when u can't connect high gaming console to it? [e]1f602[/e]

    btw I am planning to buy used xbox one s. hope it won't damage my tv as well [e]1f602[/e]
     

    #17
  18. F_Nitesh_Patwari_PuOW
    Cupcake Dec 6, 2019

    F_Nitesh_Patwari_PuOW , Dec 6, 2019 :
    a small advice from the fellow OnePlus community members ,

    do putting the screen shot of the reply from one plus team in twitter or Facebook will do any help .

    As I want the world to know the mindset of OnePlus team.anyways I am already cheated but could help atleast PPL .
     

    #18
    Torpedo001 likes this.
  19. ddhoot83
    Froyo Dec 7, 2019

    ddhoot83 , via OnePlus 5 , Dec 7, 2019 :
    bro, I have finally returned my TV and awaiting refund to be credited.
    This worthless product from OP and they're incapable, irresponsible in addressing to some of the major defects in the designs as it is important for them to maintain the price point. If they start accepting claims, it will be a disastrous failure of so called innovation by OP.
     

    #19
  20. Kevin Lgh
    OnePlus TV SQA Engineer Staff Member Dec 9, 2019


    #20