I1645600888058 , via OnePlus Community App , Feb 23, 2022 : I order Tv Screen problem I complaint ref no C165112 Tech visit today says your pannel change But i want tv replacement
Venky61 , Feb 23, 2022 : Hi, This is a user forum and OnePlus won't be responding. You need to contact OnePlus CS and speak to them about your case.
Venky61 , Feb 23, 2022 : By the way, why do you think they should replace and not change panel? If it's more than 15 days from purchase, the warranty terms would say repair/replacement of part and not the TV itself.
Tobikage , Feb 23, 2022 : How did they not support ? They offered a replacement panel as per the company issued warranty terms. Did you not read the terms before buying the TV ? Do you expect the service technician to just give you a new TV out of his own pocket ?
Tobikage , Feb 23, 2022 : Feeling is mutual. The G5 is the only thing I've ever owned with an Apple logo
I1645600888058 , via OnePlus Community App , Feb 23, 2022 : Tv return policy within 30 days I read all terms and conditions My 30 days not complete So why not replace
Tobikage , Feb 23, 2022 : That is a question you should be asking support staff and not on a user forum. This is not a support site. Nobody here works for OnePlus or is involved in the support chain. Also the page you are referring to , it says return and not replace
Venky61 , Feb 25, 2022 : Hi, I have been informed by the team that replacement has been processed for you and should be resolving your issue soon. Hope the same has been conveyed to you.
Milind.kadam , via OnePlus Nord , May 28, 2022 : Raise service request to customer support Or else find it on the Amazon app but check compatibility before buying.
