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Network/Connectivity OnePlus 2 will not transfer files to laptop

  1. mello1mello
    Donut Jan 27, 2017

    mello1mello , Jan 27, 2017 :
    OnePlus 2 will not transfer files to laptop. After the latest update. There is no drop down menu to change the transfer type. I can change it in the developer options. Under "select USB configuration". It is set for "file transfers". I have a Windows XP and Windows 10. I tried different ports and cables. I cleared the cached data. With no avail. The screenshot is from the about phone screen to show what version I have.
    Thank you in advance.
     

    Attached Files:


    #1
  2. acharyarev
    Ice Cream Sandwich Jan 27, 2017

    acharyarev , Jan 27, 2017 :
    Every time you connect you have to change it manually. Through notification
     

    #2
  3. saurabhprabhu
    Gingerbread Jan 27, 2017

    saurabhprabhu , Jan 27, 2017 :
    Well, that's the problem. Even I am not getting the anything in the notification to change it to file transfer mode.
     

    #3
  4. Achintya.
    Honeycomb Jan 27, 2017


    #4
  5. rahilmodi97
    Ice Cream Sandwich Jan 27, 2017

    rahilmodi97 , Jan 27, 2017 :
    If you have access to another original type - c cable then check whether you are able to connect to the pc . Because i was also facing the same problem i hard formatted my phone and tried everything available on Google . At last i went to service center they checked and told me in 1 min that the cable was defective . As my phone was under warranty they gave me a new cable . So before doing anything with the device , do what i said don't waste your time on other things first.
     

    #5
  6. saurabhprabhu
    Gingerbread Jan 27, 2017

    saurabhprabhu , Jan 27, 2017 :
    Well I had a spare cable that I had bought when I bought my op2 fearing that I wouldn't be able to find another one easily as it was type c if something happened to cable but had not used up until now.

    Guess what. The PC recognized with the new cable.
    But what astonishes me is that my cable getting spoilt and update coincidentally happened at the same time. Never expected it to be cable issue.

    Thanks again!
     

    #6
    rahilmodi97 likes this.
  7. rahilmodi97
    Ice Cream Sandwich Jan 28, 2017

    rahilmodi97 , Jan 28, 2017 :
    Your Welcome.:)
     

    #7
  8. adarshanand2003
    Cupcake Jan 28, 2017

    adarshanand2003 , Jan 28, 2017 :
    team,
    I have not been able to transfer files from one plus 3t to my laptop. when I connected 1st time it displayed a cd drive with an exe file for one plus driver. I did that but I cannot see anything. I did change the usb config in developer options to media transfer protocol but nothing happens. with photo transfer protocol option I was just able to see images and vdo taken by this mobile camera but other whatsapp media and shareit files are not accessible. how do I enable that transfer. please help.
     

    #8
  9. saurabhprabhu
    Gingerbread Jan 28, 2017

    saurabhprabhu , Jan 28, 2017 :
    After you connect,

    Drag your notification panel down,

    Change USB option from charging to 'file transfer'.

    This needs to be done everytime as the default is charging mode.
     

    #9
  10. adarshanand2003
    Cupcake Jan 28, 2017


    #10
  11. Kishore.bl
    Cupcake Feb 6, 2017


    #11
  12. Kishore.bl
    Cupcake Feb 6, 2017

    Kishore.bl , Feb 6, 2017 :
    Need a help, I'm using One Plus Two.

    After updating my OS, I'm not able to transfer my phone files to my laptop, it keeps on asking to install Run_Oneplus_USB_Drivers_Setup.exe tried in multiple systems. not sure if I need to enable anything in my phone.

    please Help me to resolve the issue.
     

    #12
  13. saurabhprabhu
    Gingerbread Feb 6, 2017


    #13
  14. saurabhprabhu
    Gingerbread Feb 6, 2017

    saurabhprabhu , Feb 6, 2017 :
    After you connect,

    Drag your notification panel down,

    Change USB option from charging to 'file transfer'.

    This needs to be done everytime as the default is charging mode.
     

    #14
  15. Kishore.bl
    Cupcake Feb 7, 2017

    Kishore.bl , Feb 7, 2017 :
    yes, I did. No luck.
    it will ask me to run setup file.
     

    #15