OnePlus 3T camera is not focusing

  1. G_chetan_patel_WFGh
    Cupcake Jan 24, 2019

    subhankar.mishra likes this.
  2. karthik oneplus
    Ice Cream Sandwich Jan 24, 2019

    karthik oneplus , Jan 24, 2019 :
    Have to replace it. Common issue. You could have used search. Might cost upto 4k. Use search you will get better answers since my 3T is performing fine.

  3. Amitp1998
    Honeycomb Jan 24, 2019

  4. karthik oneplus
    Ice Cream Sandwich Jan 24, 2019

  5. Amitp1998
    Honeycomb Jan 24, 2019

  6. W1520091718997
    Cupcake Mar 5, 2019

    Last edited: Mar 19, 2019

  7. Fathaah Ansar
    Gingerbread Mar 6, 2019

    Fathaah Ansar , Mar 6, 2019 :
    I contacted customer support in India. I was informed that the free camera module replacement has resumed again since February 25. So, do visit your nearest repair center. I can't comment on how things are in other countries, but users in India are covered.

  8. G_shazil_muhammad_Mqil
    Donut Oct 18, 2019

  9. Paschfire
    KitKat Oct 18, 2019

    Paschfire , via OnePlus 3T Gunmetal , Oct 18, 2019 :
    This is a commonly known and widely reported HW defect of 3/3T devices, the rear camera looses the ability to focus, or fails to function completely.

    ... Also note, SW updates have nothing to do with the camera issue(s), so if the issue became apparent after an update to OOS, it's nothing more than pure coincidence

    I suggest you try clearing the App Data for the camera app from within System Settings. Failing that, if the issue persist after factory resetting the device, take or send your device into a OnePlus service center to have the rear camera module replaced.

    In the future try use the forums search to find answers to commonly asked questions, before creating unnecessary threads like this one. You will likely also find the solution faster than waiting for someone else providing one.