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Other Oneplus 3T Delivery Problem

  1. 4everKing7
    Ice Cream Sandwich Dec 1, 2016

    4everKing7 , Dec 1, 2016 :
    Hello Guys,

    can someone tell me why my Phone takes so long to dispatch?
    I payed for express shipping !

    upload_2016-12-1_10-2-40.png
     

    #1
    justas5991 likes this.
  2. Craigdm
    Cupcake Dec 1, 2016

    Craigdm , Dec 1, 2016 :
    So did I.... ordered at 00:45 and had a dispatch date of 29/11. Still no sign and no communications.
     

    #2
  3. Kaikul
    Gingerbread Dec 1, 2016

    Kaikul , Dec 1, 2016 :
    Yeah, and some people that ordered later, already have it. The guy responsible for order and logistics is using a logic I don't get...
     

    #3
    TheSlips likes this.
  4. oduxzz
    Cupcake Dec 1, 2016

  5. oduxzz
    Cupcake Dec 1, 2016

    oduxzz , Dec 1, 2016 :
    ordered on nov 28 at 00:06
    dispatched on nov 29
    delivered on nov 30
    priority express :)
     

    #5
  6. insomniachou
    Honeycomb Dec 1, 2016

    insomniachou , Dec 1, 2016 :
    Ordered on the 26th and it was delivered on the 29th. Maybe you ordered the 128gb and it says "ships within 3 weeks"?
     

    #6
  7. skaven2100
    Cupcake Dec 1, 2016

    skaven2100 , Dec 1, 2016 :
    Ordered on the 28th, apparently it was dispatched today but I've already had a missed delivery from UPS, so the driver must have gone through a time portal if he delivered before it was dispatched. OP still has estimated delivery as the 8th and I can't be in tomorrow either i'm at work. No tracking number so i can't even see when it's out for delivery.

    Anyone know how many times UPS will attempt delivery, is it 2 or 3 times?
     

    #7
  8. oneplusrox
    Cupcake Dec 2, 2016

    oneplusrox , Dec 2, 2016 :
    I experienced the same issue when I purchased my OnePlus 3 a three week dispatch and had held up at Customs in China. However, I placed my order for the OnePlus 3T at 5:01 a.m. EST November 22nd Received a a text notification from DHL at 9:45 p.m. the package would arrive on November 25th. Then also another notification on the 25th that my package required signature. My OnePlus 3T arrived at 3:24 p.m.. Regular shipping.
     

    #8
  9. EchoPark
    Gingerbread Dec 2, 2016

    EchoPark , Dec 2, 2016 :
    if no door tag odds are they didn't attempt delivery and the system is just off
     

    #9
  10. skaven2100
    Cupcake Dec 2, 2016

    skaven2100 , Dec 2, 2016 :
    I do have one door tag. Just wondering as it's likely i will miss the second delivery as well. will they attempt a third or send it to the depot?
     

    #10
  11. Craigdm
    Cupcake Dec 2, 2016

    Craigdm , Dec 2, 2016 :
    I've finally received the email saying my phone has been dispatched, but it doesn't say who the courier is for UK dispatch. All I have is a tracking number :
    7010600xx
    Which is not recognised by either DHL or UPS...
     

    #11
  12. Bartnl
    Lollipop Dec 2, 2016

    Bartnl , Dec 2, 2016 :
    Your Tracking number isn't in the DHL/UPS system yet or will be visible as soon as it hits UK ground or the shipper is just slow
    Try it on 17track... found that more accurate
     

    #12
  13. TheBau
    Froyo Dec 2, 2016

    TheBau , Dec 2, 2016 :
    oneplus 3t.png
    Ordered on Nov 28, 2016 07:10:06 AM
    Dispatched on 5 Dec
    Delivered on 12 Dec
    DHL Priority
    and now

    From DHL website Estimated Shipping: today
     

    #13
  14. Atzenman
    Froyo Dec 2, 2016

    Atzenman , Dec 2, 2016 :
    You need your transaction id which is shown on the delivery status page. It begins with
    "OPS" i have found my parcel with this transaction code on the german DHL.
     

    #14
  15. G_Ali_Ahmed_Oiqv
    Cupcake Dec 2, 2016


    #15
  16. andrediaslopes
    Donut Dec 2, 2016

    andrediaslopes , Dec 2, 2016 :
    Ordered at 00:03 in priority mode and received it 2 days later. I suppose it depends on your lucky!
     

    #16
  17. kineticconsular
    Cupcake Dec 2, 2016

    kineticconsular , Dec 2, 2016 :

    I had ordered mine from the official UK website with only Standard shipping but, too my dismay my device is bieng delivered all the way from Poland.
     

    #17
  18. skaven2100
    Cupcake Dec 3, 2016

    skaven2100 , Dec 3, 2016 :
    Got mine yesterday after ordering on the 28th in UK priority. There seems to be no correlation between the estimated delivery times on OnePlus' website and the couriers delivery. It's frustrating to have to trust to luck. OP needs to sort out their customer service, if its any consolation the 3T really is worth the wait guys.
     

    #18
  19. rfreyer
    Cupcake Dec 4, 2016

    rfreyer , Dec 4, 2016 :
    ordered on Nov 28, 01:01 CET,
    dispatched from Slubice in Western Poland on Nov 30 by DHL
    arrived in Warsaw on Dec 1, early in the morning...
     

    #19
  20. V_chetan_angadi
    Donut Dec 8, 2016