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Other OnePlus 3t frozen screen

  1. ilir_shaipi
    Cupcake Apr 12, 2020

    ilir_shaipi , Apr 12, 2020 :
    Hello everyone, my 3t has been frozen for about 6 hours now and i dont know what to do. This is the third of fourth time it has frozen but never for this long. I tried turning it off by using the power and volume button but the problem is that my power button does not work. I dont know what to do in order to fix the issue. Thank you for your help in advance.
     

    #1
  2. ASCHENTE_V
    KitKat Apr 12, 2020


    #2
  3. ilir_shaipi
    Cupcake Apr 12, 2020

    ilir_shaipi , Apr 12, 2020 :
    Havent tried that yet. My phones screen is now black. I think it turned off now. Ill try charging it and see what happens.
     

    #3
  4. ASCHENTE_V
    KitKat Apr 12, 2020

    ASCHENTE_V , Apr 12, 2020 :
    If that happens again again, try to reboot your device via adb commands. Make a backup of your data and perform factory reset.

    For now, clean cache in the recovery.
     

    #4
  5. ilir_shaipi
    Cupcake Apr 13, 2020

    ilir_shaipi , Apr 13, 2020 :
    It seems like the phone is not charging. I also tried connecting it to a PC and it doesnt see my 3t. Dont know why this is happening.
     

    #5
  6. ASCHENTE_V
    KitKat Apr 13, 2020

    ASCHENTE_V , Apr 13, 2020 :


    ilir_shaipi

    It seems like the phone is not charging. I also tried connecting it to a PC and it doesnt see my 3t. Dont know why this is happening.​


    Try to press the power button for 20 seconds. Did you try to get into recovery?
     

    #6
  7. Paschfire , via OnePlus Community App , Apr 14, 2020 :
    Having damaged HW such as the power button, is an indicator the devices is already in need of repair, now also randomly freezing and not taking a charge.

    I suggest you take or send your device into an authorized OnePlus Service Center for inspection and price for possible repairs
     

    #7
  8. Z1587041072556
    Cupcake Apr 17, 2020

    Z1587041072556 , Apr 17, 2020 :
    I have the same situation but this first time freeze like this. I turn off by pushing button more than 10sec, and two days cant turn on. also don't shows indicators durind charging ...
     

    #8
  9. A1548858208325
    Cupcake Apr 20, 2020

    A1548858208325 , Apr 20, 2020 :
    hola! me paso que se queda en el logo de inicio y ya lo reinicie de fabrica....me pueden ayudar para saber que es? gracias y saludos
     

    #9
  10. rajangohil
    Cupcake Apr 14, 2021

    rajangohil , Apr 14, 2021 :
    Has anyone found a
    Any luck on finding a solution?
     

    #10