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Oneplus 3T My camera won´t focus

  1. G_Philip_Lindblom_bVzQ
    Cupcake Nov 13, 2017

    G_Philip_Lindblom_bVzQ , Nov 13, 2017 :
    Hello

    I got a Oneplus 3T and recently my back camera stopped focusing makeing it impossible to take good photos.
    Do I just have to swap some setting or how do I solve this problem?
    Thanks
     

    #1
  2. Sun90
    Starting Point Expert Community Expert Nov 13, 2017

    Sun90 , Nov 13, 2017 :
    Try this.
    Select Manual mode in camera.
    Now tap randomly on the screen and see if the focus happens accordingly.
    Then close camera app.
    Now open again and check with normal mode.
     

    #2
  3. zayn_ys
    Ice Cream Sandwich Nov 13, 2017

    zayn_ys , Nov 13, 2017 :
    Download OnePlus Camera 2.4.17from ApkMirror. This version really improves focusing of the Camera.
     

    #3
    V.Gvas1174 likes this.
  4. G_Kapish_Rathi_cYbF
    Cupcake Nov 13, 2017

    G_Kapish_Rathi_cYbF , Nov 13, 2017 :
    Was having the same issue, talked to the service center guy he said that it is a known issue and would require replacing a part.
     

    #4
    Deactivated User likes this.
  5. Deactivated User
    Nov 13, 2017


    #5
  6. Namit Bhardwaj
    Eclair Nov 13, 2017


    #6
  7. G_Kapish_Rathi_cYbF
    Cupcake Nov 14, 2017


    #7
  8. Ragh7690
    Donut Nov 14, 2017

    Ragh7690 , Nov 14, 2017 :
    same issue started on my OP3 as well. Spoke to service representative, he said if the issue is only with focusing, replacement would be done free of cost even though my device is not in warranty.
     

    #8
  9. VaibhavBhargava
    Lollipop Nov 14, 2017

    VaibhavBhargava , Nov 14, 2017 :
    I think they are replacing it for free right now, as long as it was a malfunction (as seen on this forum's threads)
    Couple of people got it for free without dragging the warranty card.
     

    #9
    Deactivated User likes this.
  10. chaitanyaa007
    Gingerbread Nov 14, 2017


    #10
  11. Namit Bhardwaj
    Eclair Nov 14, 2017


    #11
  12. Luxemberg Nixon X
    Honeycomb Nov 14, 2017


    #12
  13. G_Ganesh_Shetty_cMmR
    Eclair Jun 3, 2018

    G_Ganesh_Shetty_cMmR , Jun 3, 2018 :
    they replaced mune even when it was out of warranty.
    as it was there manufacturing defect.
     

    #13
    Namit Bhardwaj likes this.
  14. G_Ganesh_Shetty_cMmR
    Eclair Jun 3, 2018

    G_Ganesh_Shetty_cMmR , Jun 3, 2018 :
    they will replace your camera module for free even if it is out of warranty as it is a manufacturing defect as stated by customer support in indai. visit any oneplus store
     

    #14