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Network/Connectivity OnePlus 3t VOLTE not working with jio SIM.

  1. mandar1973
    Donut Jan 10, 2017

    mandar1973 , Jan 10, 2017 :
    Jio is all data network and the moment you stop data Jio won't work. So if you are using data from your other SIM in such case you will find your Jio number not is use. Actually thats the catch so tomorrow once Jio starts charging for data and one day it will you won't be able to use data from any other SIM while still using Jio for data :(
     

    #21
    sagar.bot05 likes this.
  2. kaushal.cooldude
    Donut Jan 10, 2017

    kaushal.cooldude , Jan 10, 2017 :
    Hi @bmontz,
    I have recently replaced my SIM (instead of messing up with my new phone more) and it started working, hence now I am suspecting that the SIM was having a problem rather the device itself. Sometimes SIM doesn't get activated for VoLTE services by the carrier (I have never got APN settings pushed to my phone automatically from my carrier) and we don't receive accurate APN settings that are really required for VoLTE/LTE.

    As soon as I have inserted the new SIM everything started working perfectly and even I have received new APN settings from the carrier which are required for VoLTE and LTE.

    I have tried this with another VoLTE enabled phone, my SIM didn't work in it and my friend's JIO SIM worked well on my phone which makes me believe that the SIM change would work and it really worked upon SIM replacement.

    So I would suggest, you too try this out, and if this doesn't work for you, please submit a bug report and surely Oneplus Support Team will help you out.

    Cheers,
    Kaushal.
     

    #22
  3. gora.226
    Cupcake Jan 10, 2017

    gora.226 , Jan 10, 2017 :
    For me call using VoLTE is fine but I am really surprised to see a flagship killer at a cost of 30k doesnt provide video calling through default dialer using VoLTE while 10k smartphones like Redmi note 3 is providing such facilities. It is a basic feature and I know a lot of guys also posted about this. Is oneplus team doing anything to provide this feature?
     

    #23
  4. nilesh4022
    Cupcake Jan 13, 2017

    nilesh4022 , Jan 13, 2017 :
    i also facing this problem . plz suggest what to do...
     

    #24
  5. Raman111
    Cupcake Jan 14, 2017


    #25
  6. ashuta123
    Cupcake Jan 21, 2017

    ashuta123 , Jan 21, 2017 :
    I have recently updated OP3T to nougat and have inserted Jio4G SIM in it. I am able to get 4G connectivity however I am not able to make and receive calls and text. When I have contacted JIO Support they have confirmed that OP3T is VoLTE supported I will not require Jio4GVoice App to make and receive calls and text. Still I m not able to make and receive calls.
    What could be the problem here, can someone please help?
     

    #26
  7. kishorkk23
    Donut Jan 25, 2017

    kishorkk23 , Jan 25, 2017 :
    Okay guys, here is the solution after trying out all clear cache, APN settings, clear data and even resetting. Nothing worked for the volte.
    Well the issue in not at all with the update. When the phone updated to android 7, the jio sim screwed up and it never shows volte.
    Solution: Get the sim changed/ or if you have any new sim of diff no[jio sim] try that. It should show the volte. That is how it worked for me.
    Note: The current sim will not show volte , whatever option you try !.
    Get a new no or get the sim replaced.
     

    #27
    carromboy likes this.
  8. kishorkk23
    Donut Jan 25, 2017

    kishorkk23 , Jan 25, 2017 :
     

    #28
  9. kishorkk23
    Donut Jan 25, 2017

    kishorkk23 , Jan 25, 2017 :
    Change the Jio sim, try with new jio sim, it should work.
     

    #29
  10. ashuta123
    Cupcake Jan 25, 2017

    ashuta123 , Jan 25, 2017 :
    Yes thanks New jio sim is working properly
     

    #30
  11. Amjad Siddiqi
    Gingerbread Mar 27, 2017

    Amjad Siddiqi , Mar 27, 2017 :
    Hi dude,
    You can put your Jio sim in either SIMslot 1 or SIM slot 2, doesn't matter which one you put in,
    But enable internet access on Jio sim card, and there you have it, your Jio sim will work fine as long as you keep the data connection of Jio sim active.
    Jio sim card works for calls and msgs only VIA internet, that's why you need to keep your data ON, on Jio sim
     

    #31
  12. Amjad Siddiqi
    Gingerbread Mar 27, 2017

    Amjad Siddiqi , Mar 27, 2017 :
    Just enable data access on Jio sim, whether you put it in SIM slot 1 or 2
     

    #32
  13. Amjad Siddiqi
    Gingerbread Mar 27, 2017

    Amjad Siddiqi , Mar 27, 2017 :
    I have Jio SIM in slot 2 but all i did was enable data from second SIM slot and it's working fine for me
     

    #33
  14. Amjad Siddiqi
    Gingerbread Mar 27, 2017

    Amjad Siddiqi , Mar 27, 2017 :
    You just need to enable internet from the SIM slot of Jio SIM, which ever SIM slot you put it in. It will work
     

    #34
  15. Amjad Siddiqi
    Gingerbread Mar 27, 2017

    Amjad Siddiqi , Mar 27, 2017 :
    Jio SIM needs internet to work, even for calls it uses internet. You need to always enable internet from the Jio SIM slot whichever slot you put it in.
     

    #35
  16. humanzqzr
    Honeycomb Mar 27, 2017

    humanzqzr , Mar 27, 2017 :
    I have put the jio sim in the slot 2 and I'm getting VoLTE
     

    #36
  17. jessegut13
    Cupcake Mar 28, 2017

    jessegut13 , Mar 28, 2017 :
    Call Carrier for APN setting, Something maybe Off.
     

    #37
  18. Sohailpathan25
    Froyo Mar 28, 2017

    Sohailpathan25 , Mar 28, 2017 :
    My 3T dors not have VOLTE option anymore and it does not show that sign either how do I get it back?
     

    #38
  19. Sohailpathan25
    Froyo Mar 28, 2017


    #39
  20. ikumarpratik
    Cupcake Apr 5, 2017

    ikumarpratik , Apr 5, 2017 :
    can u please post the apn settings here? i am not even getting the VoLTE switch in sim settings menu.
     

    #40