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OnePlus 3T Won't Power On/Charge

  1. NeroRS
    KitKat Aug 19, 2017

    NeroRS , Aug 19, 2017 :
    My 3T won't turn on or charge. I used it about 30 min ago, everything was fine, it had about 60% battery. I put it in my pocket, 15 minutes later I take it out, nothing. Zero. Won't turn on, won't charge (OEM dash charger and cable), no lights, NOTHING. I tried holding down all three buttons in different patters, nope. I've had this phone since February, never experienced anything like it. Any ideas?
     

    #1
  2. camohan
    Assistant Head Moderator Assistant Head Moderator Aug 19, 2017

    camohan , Aug 19, 2017 :
    How long you kept in on charging. Looks like it drained completely, give it some time to get the charging light on.
     

    #2
    Bobbie63 likes this.
  3. NeroRS
    KitKat Aug 19, 2017

    NeroRS , Aug 19, 2017 :
    It's still on the charger, about 10 minutes now. Still not showing the blue dash light charge. It was literally working fine 30 minutes ago and had 60% battery left.
     

    #3
  4. camohan
    Assistant Head Moderator Assistant Head Moderator Aug 19, 2017

    camohan , Aug 19, 2017 :
    Just leave it for some 60 Mins and don't try to turn on.
     

    #4
    Bobbie63 and cmitchellshaw like this.
  5. Erkhemtur Soyombo
    Eclair Aug 19, 2017


    #5
  6. PTuT
    Jelly Bean Aug 19, 2017

    PTuT , Aug 19, 2017 :
    If nothing solve the problem, contact customer service. Good luck.
     

    #6
  7. NeroRS
    KitKat Aug 19, 2017

    NeroRS , Aug 19, 2017 :
    Stll dead.
     

    #7
  8. UKRYAN
    Jelly Bean Aug 19, 2017

    UKRYAN , Aug 19, 2017 :
    If the power and volume down does not work try power plus volume up and down. Try a different charger in case the dash charge or cable have broken
     

    #8
  9. camohan
    Assistant Head Moderator Assistant Head Moderator Aug 19, 2017

    camohan , Aug 19, 2017 :
    Does the phone vibrate with power button plus volume down..
     

    #9
  10. Nelson Mugisha
    Cupcake Sep 29, 2017


    #10
  11. Chief Jems
    Gingerbread Sep 29, 2017

    Chief Jems , Sep 29, 2017 :
    These steps would help solve the problem:

    1.switch off ur phone.

    2. press and Hold Power button + Vol down button and leave when u geta haptic feedback.

    3. select english language when u get the language options.

    4. go to 'wipe cache and data'

    5.choose 'wipe cache'

    6. press 'yes'

    7. reboot ur device after wiping 'cache memory'

    and you're done.

    you won't lose any of ur data.
     

    #11
  12. daniyal134
    Eclair Feb 23, 2018


    #12
  13. VaibhavBhargava
    Lollipop Feb 23, 2018

    VaibhavBhargava , Feb 23, 2018 :
    Are you able to access the fastboot menu ? (Keep pressing Power button + Vol UP)

    If yes, then using the volume buttons scroll up/down to Recovery Mode (in red) and then press the power button.
    Then select english language when u get the language options.
    go to 'wipe cache and data'
    choose 'wipe cache'
    press 'yes'
    reboot ur device after wiping 'cache memory'
    If no, then your motherboard is probably busted
     
    Last edited: Feb 23, 2018

    #13
  14. TheMystic
    Lollipop Feb 23, 2018

    TheMystic , Feb 23, 2018 :
    leave it on charge with original accessories connected directly to the wall socket overnight.

    and hope it turns on tomorrow morning.

    also try the suggestions others have made tomorrow.
     

    #14
  15. NeroRS
    KitKat Feb 23, 2018

    NeroRS , Feb 23, 2018 :
    This post is 8 months old but thank you.
     

    #15
  16. TheMystic
    Lollipop Feb 23, 2018

    TheMystic , Feb 23, 2018 :
    so what happened? phone turned on or not?
     

    #16
  17. Silviu094
    Gingerbread Feb 23, 2018

    Silviu094 , Feb 23, 2018 :
    I am curious too
     

    #17
  18. D1519419498495
    Cupcake Feb 23, 2018

    D1519419498495 , Feb 23, 2018 :
    1. Put it in a plastic bag
    2. Empty the bag from air
    3. Place it approximately 1 hour in a freezer
    4. Try loading again...

    I have successfully tried this on a HTC one M7 ;-)
     

    #18
  19. vanlandingham.km
    Cupcake Mar 3, 2018

    vanlandingham.km , Mar 3, 2018 :
    Hi everyone. I had the same thing happen couldn't get it to turn on for hours. I was able to get to the fastboot menu by holding down the volume up+power buttons and then selected start ->fastboot with the power button. This booted back into my system no problems.
     

    #19
    johan sanders likes this.
  20. Z1652553613390
    Cupcake May 14, 2022

    Z1652553613390 , May 14, 2022 :
    Same issue here had a decent charge and now it wont do anything wont turn on and wont boot wont accept a charge ...
     

    #20