0
OxygenOS Oneplus 5 Camera won't open after update to 10.0.0

  1. Spagettifritz
    Cupcake Jun 7, 2020

    Spagettifritz , Jun 7, 2020 :
    Hey guys,

    I just updated my OP5 to Oxygenos 10.0.0 and now my camera app won't start anymore.

    There's only an error badge that shows up "Error starting camera" or "Error opening camera".

    Any ideas on how to fix this?

    - Dalvik cache is cleared
    - Google camera also doesn't work, it opens up but there is no connection to the hardware, so the picture stays black and I can't take any photos

    Best regards and greetings from Germany to all of you!
     

    #1
  2. ASCHENTE_V
    KitKat Jun 7, 2020

    ASCHENTE_V , Jun 7, 2020 :
    Does it still work in apps like Telegram, google translator? Seems like backup and factory reset are already waiting for you...
     

    #2
  3. ziyauorrahamans
    Gingerbread Jun 8, 2020


    #3
  4. Spagettifritz
    Cupcake Jun 8, 2020

    Spagettifritz , Jun 8, 2020 :
    Hey guys...
    Good news: camera works again now!
    The solution to the problem is as simple as stupid...
    I had an old package installed which replaced the stock camera libraries with better ones. This worked on 9.x, but apparently not on 10.x ...
    My bad!

    Thanks anyways to @ASCHENTE_V and @ziyauorrahamans for helping!
    Have a nice day!
     

    #4
    ziyauorrahamans likes this.
  5. Hasanerdem
    Cupcake Jun 8, 2020

    Hasanerdem , Jun 8, 2020 :
    Hi. I also updated my oneplus 5t to Oxygenos 10.0.0 however my camera app doesn't work properly. It gives black screen and Fr camera doesn't work. I also made a video WhatsApp call and rr camera works but not the fr one.

    Can someone help please?
     

    #5
  6. the_o2
    OnePlus 9 Series Expert Community Expert Jun 9, 2020

    the_o2 , Jun 9, 2020 :
    Press and hold the Camera app --> Click on app info --> Storage --> Clear cache and clear Storage.
    Reboot your phone. See if this fixes your problem.
     

    #6
  7. Hasanerdem
    Cupcake Jun 10, 2020

    Hasanerdem , Jun 10, 2020 :
    It was the first thing I tried. Unfortunately, it doesn't help.
     

    #7
  8. the_o2
    OnePlus 9 Series Expert Community Expert Jun 10, 2020

    the_o2 , Jun 10, 2020 :
    And what is your camera app version?
     

    #8
  9. cadu1981
    Donut Nov 7, 2020

    cadu1981 , Nov 7, 2020 :
    unfortunatelly same problem here. strange thing that also happen is about the flashlight that dont work to. app version v3.0.63
     

    #9
  10. JamanRajkarnikar
    Cupcake Nov 12, 2020


    #10
  11. H1605184160436
    Cupcake Nov 12, 2020

    H1605184160436 , Nov 12, 2020 :
    Same probleme for my OP5 cam app version 3.0.66
     

    #11
  12. Marines.Bermudez
    Cupcake Nov 18, 2020

    Marines.Bermudez , via OnePlus 5 , Nov 18, 2020 :
    Try to follow process of elimination restart phone if not try to revert back to old version of OnePlus if applicable or contact customer service a further i t support assistance.
     

    #12
  13. shutterbaba
    Cupcake Nov 20, 2020


    #13
  14. bunnyxx14
    Cupcake Jun 22, 2021

    bunnyxx14 , Jun 22, 2021 :
    im having the same problem as well... actually this happen wen i updated my phone to android 10.0.1
     

    #14
  15. Sushil_Pund
    Donut Jun 25, 2021

    Sushil_Pund , via OnePlus 5 , Jun 25, 2021 :
    First backup up your all data to any other device. such as contect, photos, videos nots and reset your device on factory mode then update your device once. its will possible resolve your problem. 👍
     

    #15
  16. amirul_lisan
    Ice Cream Sandwich Jul 12, 2021


    #16