OnePlus 5 - Freedom Mobile (Wind) - 4G/LTE

  1. astracd
    Gingerbread Jun 24, 2017

    astracd , Jun 24, 2017 :

    I manage to get 4G network with my OP5, but I notice that I get to Away network in the areas where my coworker have Home/4G with his Samsung.

    Is there a way to get better signal, by changing network type. I try couple while in Away network (but should be home) and no luck to getting Home network.

    Please post your settings
    Code for menu *#*#4636#*#* - Under Phone information

    Attached Files:

    • 11.jpeg
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      58.1 KB
    • 12.jpeg
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  2. piotrick
    Gingerbread Jun 25, 2017

    piotrick , Jun 25, 2017 :
    I'm struggling with this as well. 4G drops to 3G and doesn't go back. Switching to airplane mode on and off will go back to 4G for a little while.

  3. rsix
    Gingerbread Jun 25, 2017

    rsix , Jun 25, 2017 :
    i'm having the same problem, but just received a firmware update , I wonder if this will address it. also wondering if getting an updated SIM card would help

    • Camera
    • Bluetooth Stability
    Network Stability
    • System Stability
    • Compatibility with 3rd party apps
    Last edited: Jun 25, 2017

  4. zijian
    Cupcake Jun 25, 2017

    zijian , Jun 25, 2017 :
    Freedom just generally has very weak coverage. When I'm in downtown Toronto, very often I would have no signal when standing beside tall buildings. I'm seriously considering switching providers but 90 bucks a month is also hard to stomach.

  5. astracd
    Gingerbread Jun 26, 2017

    astracd , Jun 26, 2017 :
    So I did some testing and found the best option.

    I had 4G complete drive from work to home.

    1. You need to make sure you have the correct LTE APN selected in mobile networks and LTE as preferred type.
    2. Go to dialer and type in this: *#*#4636#*#*
    3. Phone Information
    4. Set Preferred Network Type to: LTE/UMTS auto (PRL)
    5. Now click TURN OFF RADIO and wait WAIT few secs. will that button turns to Turn Radio ON
    6. Now TURN ON RADIO and wait
    7. when u see the triangle for the signal is back, at least black , go down and lick SMSC REFRESH then UPDATE.

    restart phone (not necessary, but I did it anyway)

    Network Type to: LTE/UMTS auto (PRL)
    On Speed test I got D: 29.45 U:18.33

    Stock comes Network Type: TD-SCDMA/CDMA/UMTS
    On Speed test I got D: 24.93 U:15.67 but don't have 4G all the time
    It was on 4G during test

  6. astracd
    Gingerbread Jun 26, 2017

    astracd , Jun 26, 2017 :
    So I took my wife's phone Sony Xperia XA1 that she got at Freedom store.
    I did comparison test .

    Her settings is showing Network Type to: LTE/UMTS auto (PRL) as well.
    Her phone is showing LTE sign, mine 4G not sure if even OP5 have LTE signal icon at all???

    Sony LTE

    OP5 4G

    One more thing I notice my OP5 under Phone Info underneath my IMEI there is missing phone number
    her phone do have her phone number.

    Not sure how to get number in. I called Freedom Mobile technical department but they do not have a clue
    what I'm talking about most of these people work by book, none technical experience and knowledge

    Also I got answer from OnePlus Customer Support representative ... Thank you OP...

    Thank you for contacting OnePlus Customer Support, this is C***** and I will be glad to assist you today.
    I may not be able to give any guarantee as of yet since there are still specifics with the phone's compatibility.
    Here are the supported LTE's and Bands:

    DL 3CA/256QAM, UL CA/64QAM
    Supports up to DL CAT12/ UL CAT13(600Mbps/150Mbps) depending on carrier support
    depending on carrier support

    FDD LTE: Band 1/2/3/4/5/7/8/12/17/18/19/20/25/26/28/29/30/66
    TDD LTE: Band 38/39/40/41
    TD-SCDMA: Band 34/39
    UMTS(WCDMA): Band 1/2/4/5/8
    GSM: 850/900/1800/1900 MHz

    If you have further questions and clarifications, please let us know. We will be glad to help.
    Best regards,


    G_sammy_T_CAcU likes this.
  7. Detekk
    Gingerbread Jun 26, 2017

    Detekk , Jun 26, 2017 :
    How do you set Preferred type? I only have the option to choose between 2G/3G/4G or 2G/3G or 2G.

  8. rsix
    Gingerbread Jun 26, 2017

    rsix , Jun 26, 2017 :
    for some reason when i drive accross the 401 maybe allen road area i'm on 4G home is always H+ , at work it jumps from 4g-3g

    maybe wind just has a bad network

  9. astracd
    Gingerbread Jun 26, 2017

    astracd , Jun 26, 2017 :

    Freedom Mobile give you freedom of good network.. No one can bother you on the phone... make sense... :D

  10. mruskoo
    Eclair Jun 26, 2017

    mruskoo , Jun 26, 2017 :
    This issue sounds like a freedom mobile problem. I have contacted them and they can not give me a reason why it will not work. Their response is you need the ones that we sell. So it sounds like they are just blocking out every phone if its not sold by them.

  11. jasonarima
    Gingerbread Jun 27, 2017

    jasonarima , Jun 27, 2017 :
    From your screenshot, OP5 shows 4G.
    It means you already get LTE service.
    4G and LTE are the same things and some manufacturers just use different icons to indicate it.

  12. Jkid
    Gingerbread Jun 27, 2017

    Jkid , Jun 27, 2017 :
    Their is a patch that can be found on the xda forums a ota update. this works like a charm. I've got 4g+ now!! :p

    rsix likes this.
  13. rsix
    Gingerbread Jun 27, 2017

    rsix , Jun 27, 2017 :
    are you allowed to link it

  14. Jkid
    Gingerbread Jun 27, 2017

    Jkid , Jun 27, 2017 :
    Dunno...guess so. I mean I got it from someone else too.

  15. Jkid
    Gingerbread Jun 27, 2017

  16. rsix
    Gingerbread Jun 27, 2017

    Jkid likes this.
  17. Jkid
    Gingerbread Jun 27, 2017

    Jkid , Jun 27, 2017 :
    no worries, if you can't enlarge the photo just go to the one plus 5 page on xda and lookup for the heading ypu can see in the screen dump I sent :)

  18. rsix
    Gingerbread Jun 27, 2017

    rsix , Jun 27, 2017 :
    thanks found it and downloading, this is not the ota we received a few days ago that fixed network stability is it?
    also how can i apply this

  19. Jkid
    Gingerbread Jun 27, 2017

    Jkid , Jun 27, 2017 :
    nope this is 4.5.4 :p via recovery you can install via local drive under. downloads. Thats what I did.

    rsix likes this.
  20. astracd
    Gingerbread Jun 27, 2017

    astracd , Jun 27, 2017 :
    It seems that way.

    I know that. I manage to force it. It is temporally, it switch back to 3G.
    And if you see the comparison test same operator, same location... Sony have better speed.

    I did flash 4.5.4, but it did not fix my issue :(
    As per what I read there OP guys were contacting Vodafone guys, meaning they need to contact Freedom Mobile to get us up and running.

    mayertj1 and G_sammy_T_CAcU like this.