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OnePlus 5T mobile is not charging rapidly via OnePlus 5T

  1. Sarathd91
    Cupcake Mar 7, 2021

    Sarathd91 , via OnePlus 5T , Mar 7, 2021 :
    Hello All,

    I am observing from past 4 days, my OnePlus 5T mobile is not charging rapidly.
    kindly suggest me and let me know if this issue is due to any update ?
    My mobile software is now 10.0.1 version.

    Note : I am using orginal charger and cable

    thanks in advance
    Sarath
     

    #1
  2. the_o2
    OnePlus 9 Series Expert Community Expert Mar 7, 2021

    the_o2 , Mar 7, 2021 :
    Clean the charging port,
    Try different wall socket...
     

    #2
    Tobikage likes this.
  3. Sarathd91
    Cupcake Mar 7, 2021

    Sarathd91 , via OnePlus 5T , Mar 7, 2021 :
    thanks for quick response

    Yes. I have cleaned multiple times and tried.
    Also checked for my another OnePlus 6T, same charger is working fine (Fast charing).

    but it's not happening for my OnePlus 5T
     

    #3
  4. the_o2
    OnePlus 9 Series Expert Community Expert Mar 7, 2021

    the_o2 , Mar 7, 2021 :
    Is it not rapid charging even on switch off
     

    #4
    Tobikage likes this.
  5. Sarathd91
    Cupcake Mar 7, 2021


    #5
    the_o2 likes this.
  6. the_o2
    OnePlus 9 Series Expert Community Expert Mar 7, 2021

    the_o2 , Mar 7, 2021 :
    Then, try a factory reset or visit customer support.
    As the software support for 5 series is already ended, you won't get anything from here.
     

    #6
    Tobikage and Sarathd91 like this.
  7. sunilr1491
    Ice Cream Sandwich Mar 11, 2021

    sunilr1491 , via OnePlus 5T Midnight Black , Mar 11, 2021 :
    Hi @Sarathd91
    Try to remove and connect the charger cable again and also gently move the charger near the phone charging point untill you see the Dash charging symbol.
    Even I had the same problem,for me my charger cable was very old and due to lot of wear tear it was not always charging rapidly,I used to gently align the charging cable until I see dash charging symbol or charging rapidly message seen on screen. said:
    I got a new charger cable and I don't have this issue any more.
     
    Last edited: Mar 11, 2021

    #8
  8. Mustasim
    Ice Cream Sandwich Mar 16, 2021


    #9
  9. Mustasim
    Ice Cream Sandwich Mar 16, 2021

    Mustasim , via OnePlus 5T , Mar 16, 2021 :
    Anyway similar issue I have also faced. Pl check ur charger and cable individually and separately with another oneplus 5t to just see whether charger is okay or not.

    Otherwise this is an issue of socket hole or domestic electric supply.
     

    #10

  10. #11
  11. NaveenPathipaka
    Cupcake Apr 3, 2021


    #12