5
OnePlus 5T rebooting/crashing

  1. ganesh27lal
    Cupcake Feb 20, 2018

    ganesh27lal , Feb 20, 2018 :
    Hi .. My brand new phone 1+5t as well is crashing and not accepting the pin /password to log back in , have formatted the device 3time already in 3 days , can anyone suggest a permanent fix for this .
     

    #41
  2. cptbill
    Cupcake Feb 20, 2018

    cptbill , Feb 20, 2018 :
    just received my one plus 5t lava edition and it is almost unusable. It restarts so often that i cant even install the oreo update (it has restarted 4 times while it verifies the oreo update).
    Suddenly the fact that i decided to move from iphone to android after 6 years of ios doesnt seem like a good idea :(

    PS: 3 more new restarts while i am writing this post.
     

    #42
  3. PokiX
    Jelly Bean Feb 21, 2018

    PokiX , Feb 21, 2018 :
    That's why we have a warranty.

    Send it back by contacting the seller.

    Normally by flashing the complete image, it should be working.
     

    #43
  4. G_Carlos_De_La_Cruz_hvEK
    Donut Feb 21, 2018


    #44
  5. Johnny Hammer
    Cupcake Mar 20, 2018

    Johnny Hammer , Mar 20, 2018 :
    Hello , so anyone was able to solve this problem ? I tried to install the package but for me it failed to install , don't know why. Would be nice to have some help, it's really annoying that the phone is rebooting 2-3 times a day.
    Thank you!
     

    #45
  6. Yerbol
    Donut Apr 12, 2018

    Yerbol , Apr 12, 2018 :
    A day after the purchase, when you turn on mobile data, the phone will reboot endlessly. Now after the boot goes off: the phone's case is very hot, What should I do?
    ***
    P.S on 2G works, as soon as I put 3/4G phone off
    (OP5T 8/128 sandstone white. OxygenOS - 5.0.4)
     
    Last edited: Apr 13, 2018

    #46
  7. Henrique M
    Cupcake Jun 26, 2018

    Henrique M , Jun 26, 2018 :
    Happened to me today, when I was watching a Youtube video. The video just froze , the phone rebooted, once, then reboot again, now working fine so far.....

    It´s my first onePlus 5T, i like very much of this phone but, if it continues i´ll send to repair. hope not. Anyone managed to solve this issue?
     

    #47
  8. vija@y28
    Cupcake Jul 4, 2018

    vija@y28 , Jul 4, 2018 :
    I too had the same problem with my OP5T, so I reported a bug with the OnePlus bughunters after a few days they sent me a repair zip which resolved the problem.
     

    #48
  9. merlinpimpim2
    Eclair Jul 6, 2018

  10. Q1516104781246
    Cupcake Jul 20, 2018

    Q1516104781246 , Jul 20, 2018 :
    I have the same case. Nothing helps. I sent a report to the OnePlus bughunters. Waiting for an answer... Although I do not really hope for success - I think that this is a hardware problem and needs repair.
     

    #50
  11. solarsd
    Cupcake Jun 9, 2019

    solarsd , Jun 9, 2019 :
    I have the same issue - 5T is rebooting randomly. Should add that reboots are much more frequent when charging slowly, i.e. from a powerbank or laptop, and the phone reboots within 5-10 s when connected to the Dash charger. This is happening on Oxygen 9.0.5 after a factory reset, even with no apps installed.

    Any solution to this issue, or is it a hardware issue and that's the end of my 5T?
     

    #51
  12. O1560248884321
    Cupcake Jun 11, 2019


    #52
  13. F_Mohib_Haider_Zaidi_Yig
    Cupcake Aug 29, 2019

    F_Mohib_Haider_Zaidi_Yig , Aug 29, 2019 :
    Hello
    Facing the same issue. Some how it is connected with my Bluetooth as well. It malfunctions. The issue is my phone hangs when I m using it and then restarts. This issue happens on a daily basis. I have tried restarting it wiping it. Every thing.
    Although the zip in the earlier post is not being installed as it is saying it is for an older version of the software. If you could be so kind as to upload the new zip. That would be a lot of help thank you
     

    #53