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OnePlus 5T Restating while it is plugged in for changing

  1. Deepaksathyan
    Cupcake Dec 8, 2019

    Deepaksathyan , Dec 8, 2019 :
    For a while I'm experiencing an issue that when I plugged in my phone for charging then the Phone is going crazy like it's totally restarting by it's own even I'm not working on it still it is restarting by it's own. I've reached out for help in OnePlus care but still it's the same.
     

    #1
  2. stark2991_PL
    KitKat Dec 9, 2019

    stark2991_PL , Dec 9, 2019 :
    Do a factory reset. If it keeps occurring, contact with support since it may be a hardware issue.
     

    #2
    Deepaksathyan likes this.
  3. Deepaksathyan
    Cupcake Dec 11, 2019

    Deepaksathyan , Dec 11, 2019 :
    Thank you.... When I made call to OnePlus Care they also told me to do the same then I went to one of the OnePlus service center they said that it may be due to the charging port issue they told to change the charging port then only they can say there is any further issue, but unfortunately they don't have the charging port right now with them. I have to change all my data then I will do a factory reset I'm going to do that.
     

    #3