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Display OnePlus 5T screen not responding to touch

  1. amk43 Cupcake Feb 10, 2019

    amk43, Feb 10, 2019 :
    After reading many threads about this issue, it seems to me that you have a chance to save your data only in one of the following cases:
    a) your phone is not password-protected
    b) your bootloader is unlocked
    or
    c) you have usb-debugging enabled (looks like it must be re-enabled after an update).

    Using otg in recover as @jaimejimegon suggested will not work because recovery is password-protected as well.
     

    #61
  2. adisanal Donut Feb 12, 2019

    adisanal, Feb 12, 2019 :
    Same issue here as well.. Had Oneplus Oreo Beta installed a month back. It stopped working when I received a minor Beta upgrade... Took to service center and they formatted my device... Received Official Oreo OTA update and got the same installed. was working fine till yesterday night when I had kept my mobile on charging and I received a call, only to find that my screen is not responding.. Able to reboot and go to recovery mood using the hard keys but not able to use the touch panel.. Its about time someone start looking into this issue from Oneplus.. I cant keep loosing my photos, data and sms records every time
     

    #62
  3. zecasa Cupcake Feb 16, 2019 at 6:24 PM

    zecasa, Feb 16, 2019 at 6:24 PM :
    I have that same problem.
    when the phone was connected to the computer suddenly came,
    I am resetting the phone I don't use a lock key ,because
    I can't reset :D
    i will send to the service,the problem has increased.
    this problem repeats
     

    #63