0
OnePlus 5T sea water damage sim card

  1. Y1511285542329
    Cupcake Jul 29, 2018

    Y1511285542329 , Jul 29, 2018 :
    My phone got a bit of sea water on it after the tide came up. When I saw what happened, my phone was working fine, it hadn't powered off, the buttons and internet were working as they're meant to, however the SIM card wasn't working. It showed on the screen that my SIM card was not in. I eventually managed to get it working by taking it in and out a bunch of times, but then after a few hours it said there was no SIM card again. I'm not sure if these issues are in any way related, but during the few hours my SIM card worked I experienced problems with my alert slider, that have since been resolved. I have checked and the problem is not with the SIM card. Is there anything I can do on my own, and if not, what is the estimated cost of repair?
     

    #1
  2. toastytoast1234
    Marshmallow Jul 29, 2018

    toastytoast1234 , Jul 29, 2018 :
    I can so relate to this.
     

    #2
    Photoman9988 and Y1511285542329 like this.
  3. Photoman9988
    KitKat Jul 29, 2018


    #3
    G_Costin_O_oHpX likes this.
  4. hahaha2223
    Jelly Bean Jul 29, 2018


    #4
  5. Jobin_jose__
    Gingerbread Jul 29, 2018

    Jobin_jose__ , Jul 29, 2018 :
    better take to support centre, but it won't be covered under warranty. You've to borne the expenses, if any. also it'll be better if it is taken to them as soon as possible.
     

    #5
  6. dsmonteiro
    Community Consultant Community Expert Jul 29, 2018

    dsmonteiro , Jul 29, 2018 :
    Well, the first and easiest thing to try is to move the card to the other SIM slot.
    You can also request a replacement SIM card. After that, a repair is the only other option (aside from trying to fix it yourself with isopropyl alcohol, which can wash the the sea water away but also cause more harm than good).
     

    #6
  7. L1568179909575
    Cupcake Sep 13, 2019 at 1:11 PM

    L1568179909575 , Sep 13, 2019 at 1:11 PM :
    Phone tool a dip in a puddle of seawater. But Was enough to seize it up.

    I have washed it in distilled water and given it an alcohol bath.

    After two days of drying in silica I reassembled it and trued to power up via USB.

    The phone turns on, goes to the oneplus logo but then switches to a warning screen "the battery temperature is too low to charge"

    And then switches off.

    Any advice out there? Is it gone?

    I plan on changing the battery as well to check.

    Any advice would be greatly appreciated
     

    #7
  8. stark2991_PL
    KitKat Sep 15, 2019 at 2:02 PM

    stark2991_PL , Sep 15, 2019 at 2:02 PM :
    That's what you should do.
    But the motherboard can also be damaged.
     

    #8
    L1568179909575 likes this.
  9. L1568179909575
    Cupcake Sep 17, 2019 at 5:51 PM

    L1568179909575 , Sep 17, 2019 at 5:51 PM :
    I'm going to pray that the mother board is OK.

    I still see the oneplus logo when the screen fires up, but then it goes straight to the battery warnings of low temperature or too low.

    So I assume that the chips might still be OK. The processor and chip set are kept in small metal trays covered with graphene stickers.

    There's a good chance that water didn't get to them.

    Fingers crossed
     

    #9
  10. VinodSarathy
    Cupcake Sep 18, 2019 at 8:06 AM


    #10