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Oneplus 5T touchscreen not resonding

  1. Shreshth_24
    Cupcake Aug 11, 2018

    Shreshth_24 , Aug 11, 2018 :
    The touchscreen on my OnePlus 5T stopped responding and the screen just froze while I was going through the notifications.
    I tried rebooting the phone only to face disappointment. The screen is working perfectly, even the animations are there but it isn't responding to any of my touch inputs.
    I even tried to go to recovery. But the recovery is also locked by the pattern lock (and since the touch inputs aren't working), thereby I failed to go there as well.
    Now my phone is absolutely useless as I cannot access it. On top of it, I cannot even reset my phone to start afresh.
     

    #1
  2. Cervantes
    Lollipop Moderator Aug 11, 2018

    Cervantes , Aug 11, 2018 :
    What do you think happened before this
    You can try connecting a mouse, it can be by otg or hub (adapter to connect usb)
     

    #2
  3. cegovast
    Gingerbread Aug 12, 2018


    #3
  4. alexschwarz1985
    Cupcake Aug 19, 2019


    #4
  5. U1518010866351
    Cupcake Sep 2, 2019

    U1518010866351 , Sep 2, 2019 :
    Sometime my phone's display don't work , and start working after 1 or 2 days automatically.

    I went to official service care of one plus and they carge me of 3500₹ , but still the same problem. And now they said that the motherboard has fault.

    What should i do please help
     

    #5
  6. U1518010866351
    Cupcake Sep 2, 2019

    U1518010866351 , Sep 2, 2019 :
    i upgraded to 9.1 and got this problem first time so now m using 8.1 but the problem is same.
    what is the solution please help
     

    #6