14
OnePlus 6 apps keep crashing via OnePlus 6

  1. YJS2K
    Donut Mar 22, 2021

    YJS2K , via OnePlus 6 , Mar 22, 2021 :
    Moderator edir: Please check this thread for a solution
    https://forums.oneplus.com/threads/...lution-update-android-system-webview.1405651/
    -------------------------------------------------------------------------------------------------------------


    SOLVED


    This problem just started happening right now.

    Every time I so much as open the Gmail app or the Google Search Bar, it crashes.

    I can go into Google News and scroll, but if I tap on an article, it crashes.

    As far as I'm aware, these are the only 3 apps where I'm facing issues.

    I'm on 10.3.8, the latest available update for my phone.

    Thanks

    Edit: I should add, I've tried disabling and re-enabling Gmail and Google, as well as shutting down and restarting my phone. None of these methods worked. It seems like uninstalling and reinstalling Google News did work for that app specifically, however.

    Edit 2: uninstalling Android System WebView and disabling auto-updates fixed it!
     
    Last edited by a moderator: Mar 24, 2021

    #1
  2. hbk1402
    Jelly Bean Mar 23, 2021

    hbk1402 , via OnePlus 7 Pro , Mar 23, 2021 :
    It's a known bug.

    Try below steps and see if it helps
    - Go to play store
    - Disable auto update
    - uninstall updates from Android System WebView said:
    Try below steps for uninstalling Android System WebView updates,
    Launch the Google Play Store and go to My apps & games
    Open the “Installed” drawer and tap Android System WebView
    Tap Uninstall
    Confirm “Uninstall”
    Reboot device
    If above steps dint work, try below steps,
    Open system settings in your mobile > Apps & notifications > See all apps > Android System WebView > tap the three-dot overflow menu in the top-right corner > Uninstall updates > OK.
    Reboot your device
    Check if the issue is resolved or not
     

    #6
  3. MGregg
    Eclair Mar 22, 2021


    #2
    Adesh.sanmukh and YJS2K like this.
  4. GCAMichael
    Donut Mar 22, 2021

    GCAMichael , via OnePlus 6 , Mar 22, 2021 :
    Suddenly, out of nowhere some of my apps keep crashing when I open them. I tried clearing the cache for the apps, and clearing the cache on my phone (safe mode). I also tried reinstalling the apps too. For whatever reason this happens only on a few apps. I didn't install anything new, or uninstall anything. And I'm lost. I'm on my latest update of oneplus too
     

    #3
  5. JosieAndTheWeb
    Cupcake Mar 22, 2021

    JosieAndTheWeb , Mar 22, 2021 :
    Same thing here! Some apps keep crashing, tried restarting, clearing cache, deleting and then reinstalling... still happening! From the h&m app to Google to my alarm.. did not change anything or installed something new, just started happening a few hours ago!
     

    #4
    K1528311367975 and Adesh.sanmukh like this.
  6. Deactivated User
    Mar 22, 2021


    #5
  7. B1542937176660
    Cupcake Mar 23, 2021

    B1542937176660 , Mar 23, 2021 :
    Hi, I've started having issues where certain apps are not opening i.e alexa and some others.
    Phone is fully updated and I've tried u installing and reinstalling the apps that have been crashing. They work for a while and then fail to open again.

    Any recommendations?
     

    #7
  8. hbk1402
    Jelly Bean Mar 23, 2021

    hbk1402 , via OnePlus 7 Pro , Mar 23, 2021 :
    It's a known issue.

    Try below steps and see if it helps
    - Go to play store
    - Disable auto update
    - uninstall updates from Android System WebView said:
    Try below steps for uninstalling Android System WebView updates,
    Launch the Google Play Store and go to My apps & games
    Open the “Installed” drawer and tap Android System WebView
    Tap Uninstall
    Confirm “Uninstall”
    Reboot device
    If above steps dint work, try below steps,
    Open system settings in your mobile > Apps & notifications > See all apps > Android System WebView > tap the three-dot overflow menu in the top-right corner > Uninstall updates > OK.
    Reboot your device
    Check if the issue is resolved or not
     

    #8
    Adesh.sanmukh and McJader like this.
  9. Huzaifahelyas
    Cupcake Mar 23, 2021

    Huzaifahelyas , via OnePlus 6 , Mar 23, 2021 :
    Thanks, just tried it and it worked right away.
     

    #9
    Adesh.sanmukh likes this.
  10. hbk1402
    Jelly Bean Mar 23, 2021


    #10
    Adesh.sanmukh likes this.
  11. KK7pro
    Cupcake Mar 23, 2021

    KK7pro , Mar 23, 2021 :
    Same here, several apps keep crashing, uninstalled, reinstalled & still same problem
     

    #11
  12. Roman01
    Cupcake Mar 23, 2021

    Roman01 , Mar 23, 2021 :
    SAME THING JUSY STARTED ONE MY ONEPLUS6 MAINLY GMAIL CRASHING. Can only check my email through browser. The phone worked perfectly since I bought it in 2018!!! C'mon guys!!!
     

    #12
  13. hbk1402
    Jelly Bean Mar 23, 2021

    hbk1402 , via OnePlus 7 Pro , Mar 23, 2021 :
    Try my above steps and it should resolve your issue
     

    #13
  14. hbk1402
    Jelly Bean Mar 23, 2021

    hbk1402 , via OnePlus 7 Pro , Mar 23, 2021 :
    Try my above steps and see if it helps
     

    #14
  15. shruthi_shruthi
    Cupcake Mar 23, 2021


    #15
  16. jvalenti
    Cupcake Mar 23, 2021

    jvalenti , Mar 23, 2021 :
    I had the same problem.
    I uninstalled the Android System Webview and rebooted.
    Now all good!
     

    #16
  17. hbk1402
    Jelly Bean Mar 23, 2021

    hbk1402 , via OnePlus 7 Pro , Mar 23, 2021 :
    Try my above steps and see if it helps
     

    #17
  18. gupta.saurabh
    Cupcake Mar 23, 2021

    gupta.saurabh , Mar 23, 2021 :
    Thanks. Worked on my OnePlus6.
     

    #18
  19. hbk1402
    Jelly Bean Mar 23, 2021


    #19
  20. shruthi_shruthi
    Cupcake Mar 23, 2021


    #20