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Oneplus 6 back glass automatically cracks

  1. V1532722292744 Eclair Sep 13, 2018 at 8:03 AM

    V1532722292744, Sep 13, 2018 at 8:03 AM :
    1536822281816.jpg

    Hi,

    I bought the OP6 and was happily using the fone til yesterday.

    The glass back got cracks from nowhere.

    I know most of you people would not believe me when I am staying this. But pls believe me. I have been keeping this costly fone very carefully. While yesterday I just picked up the fone n i saw cracks. I removed the cover and it was all over.

    I AM SHOCKED.

    Is this a manufacturing defect ????. But the fone did not fall and I did not keep it in my jeans while sitting and there was no pressure because its really uncomfortable having the 6.28" inch fone in the pocket and sitting. It happened all of a sudden while the fone was always kept by me carefully.

    Pls help me what can i do.
     
    Last edited: Sep 13, 2018 at 8:27 AM

    #1
  2. Deswolf Gingerbread Sep 13, 2018 at 8:07 AM


    #2
  3. V1532722292744 Eclair Sep 13, 2018 at 8:09 AM

    V1532722292744, Sep 13, 2018 at 8:09 AM :
    It did not drop. That's what I am saying. If it would have dropped then y would I have posted a thread here?
     

    #3
    X1517396854503 likes this.
  4. Deswolf Gingerbread Sep 13, 2018 at 8:15 AM

    Deswolf, Sep 13, 2018 at 8:15 AM :
    Many others have said more or less the same thing. I would recommend contacting OnePlus directly
     

    #4
    Ryanf78 and X1517396854503 like this.
  5. Rosh.an_explorer Eclair Sep 13, 2018 at 8:23 AM


    #5
    X1517396854503 likes this.
  6. Rosh.an_explorer Eclair Sep 13, 2018 at 8:25 AM

    Rosh.an_explorer, Sep 13, 2018 at 8:25 AM :
    How can all the phones cracks from a similar area I.e. beside volume buttons.
     

    #6
    SHAWON GN likes this.
  7. Deswolf Gingerbread Sep 13, 2018 at 8:27 AM

    Deswolf, Sep 13, 2018 at 8:27 AM :
    I'm pretty sure that's a tattoo of a spider.
     

    #7
    Vayo maggi likes this.
  8. V1532722292744 Eclair Sep 13, 2018 at 8:28 AM


    #8
    SHAWON GN likes this.
  9. Rosh.an_explorer Eclair Sep 13, 2018 at 8:29 AM


    #9
  10. V1532722292744 Eclair Sep 13, 2018 at 8:29 AM


    #10
    Rosh.an_explorer likes this.
  11. Deswolf Gingerbread Sep 13, 2018 at 8:30 AM


    #11
  12. Rosh.an_explorer Eclair Sep 13, 2018 at 8:31 AM

    Rosh.an_explorer, Sep 13, 2018 at 8:31 AM :
    we want genuine support from OP team. whether they will replace it free of cost? whether the same is covered under accidental damage?
    If not free of cost what will be the charge and why should customer pay for a designing glitch?
     

    #12
  13. Deswolf Gingerbread Sep 13, 2018 at 8:33 AM

    Deswolf, Sep 13, 2018 at 8:33 AM :
    You should contact OnePlus directly, as stated above.
     

    #13
  14. V1532722292744 Eclair Sep 13, 2018 at 8:33 AM

    V1532722292744, Sep 13, 2018 at 8:33 AM :
    Yes. This is my point.

    If there are complaints coming for a particular issue then the OP TEAM should give a solution.
     

    #14
  15. kokoi612 Cupcake Sep 13, 2018 at 9:07 AM

    kokoi612, Sep 13, 2018 at 9:07 AM :
    i already drop my Oneplus 6 phone lucky i am only broken screen

    protector and very small dent from the top [e]1f601[/e][e]1f601[/e][e]1f601[/e]

    why this guy cannot break his oneplus 6???

     

    #15
  16. V1532722292744 Eclair Sep 13, 2018 at 9:14 AM

    V1532722292744, Sep 13, 2018 at 9:14 AM :
    Even after putting soooo much pressure his fone did not break and my broke without doing anything [e]1f60f[/e][e]1f62d[/e][e]1f62d[/e][e]1f62d[/e][e]1f62d[/e]
     

    #16
  17. gamerxsoft Honeycomb Sep 13, 2018 at 9:14 AM

    gamerxsoft, Sep 13, 2018 at 9:14 AM :
    This needs some serious investigation. I have seen 2 or 3 more threads with cracks near the same area. I hope Oneplus gives attention to this.
    As a precautionary measure, always use a good case with phone.
     

    #17
  18. V1532722292744 Eclair Sep 13, 2018 at 9:21 AM

    V1532722292744, Sep 13, 2018 at 9:21 AM :
    How will One plus team give attention to this?
     

    #18
  19. Deswolf Gingerbread Sep 13, 2018 at 9:22 AM


    #19
    Bouncer71 and gamerxsoft like this.
  20. V1532722292744 Eclair Sep 13, 2018 at 9:27 AM


    #20