OnePlus 6 become silent suddenly

  1. Goldeneyes78
    Eclair Jun 20, 2018

    Goldeneyes78 , Jun 20, 2018 :
    Hi everyone

    I had a problem last week after last two updates( I'm now on 5.1.8) the problem is,
    when I'm on any video chat the sound working fine till about 10min then phone become silent and I can't here the people talking to me. Actually the sound comes only from ear speaker and even if I open YouTube or anything after that situation; the sound only from ear speaker. I have to restart the phone for the speaker work.
    Also I found another bar for increase decrease sound level which is not exist in normal working speaker, became 4 bars. check the picture for sound level bars.
    anyone have same problem or just me and how I can solve it please without restart phone.
    thank you