2
OnePlus 6 camera stop working

  1. Arun Prakash Verma
    Eclair Aug 1, 2021


    #1
    apurv rai and iamrasesh like this.
  2. Bittoo06
    Jelly Bean Aug 1, 2021

    Bittoo06 , Aug 1, 2021 :
    is the camera not at all working or are you having some error while launching the camera?
     

    #2
    cdnfarmer likes this.

  3. #3
  4. Caomhin
    OnePlus 9 Series Expert Community Expert Aug 2, 2021

    Caomhin , via OnePlus 9 Pro , Aug 2, 2021 :
    Clear the Camera App info Cache and App info Storage.

    Also Clear the OnePlus Camera Service App info Cache and App info Storage as well.

    Restart the phone. Check if this can help.

    If you don't see any improvement after trying the suggestions given. Please send Bug reports and give Feedback on the issues back to the OnePlus OOS developers. So that they can investigate them. Thank you.
    https://forums.oneplus.com/feedback/
     

    #4
  5. anu250867anu
    Donut Aug 2, 2021


    #5
  6. Arun Prakash Verma
    Eclair Aug 3, 2021

    Arun Prakash Verma , Aug 3, 2021 :
    not working .... when iam opening camera only black screen is visible
     

    #6
  7. Arun Prakash Verma
    Eclair Aug 3, 2021

    Arun Prakash Verma , Aug 3, 2021 :
    camera stop working after recent updates. when I open camera .. application hang and screen turn black
     

    #7
  8. Bittoo06
    Jelly Bean Aug 3, 2021

    Bittoo06 , Aug 3, 2021 :
    force stop the camera app and then try. restart/reset your phone and then try. clean your phone with caches and junks then try.
     

    #8
  9. anu250867anu
    Donut Aug 3, 2021


    #9
  10. Arun Prakash Verma
    Eclair Aug 5, 2021


    #10
  11. Arun Prakash Verma
    Eclair Aug 5, 2021


    #11
  12. Caomhin
    OnePlus 9 Series Expert Community Expert Aug 5, 2021

    Caomhin , via OnePlus 9 Pro , Aug 5, 2021 :
    Only other suggestion would be the nuclear option. Backup your data and do a full Erase All Data factory reset to refresh the current OOS on the phone.
     

    #12
  13. Ankita_S.
    OnePlus Bug Hunter Staff Member Aug 6, 2021

    Ankita_S. , Aug 6, 2021 :
    For analyzing this better we would need more details & to get this sorted out at the earliest. We've dropped you a personal message and would request you to respond to the same.

    Regards,
    Ankita
     

    #13
  14. Ankita_S.
    OnePlus Bug Hunter Staff Member Aug 6, 2021

    Ankita_S. , Aug 6, 2021 :
    We would like to check this further and have got in touch with you via personal conversation for more details.
    Please requesting you to respond to us at the earliest.

    Regards,
    Ankita
     

    #14
  15. W1616034658171
    Froyo Aug 6, 2021

  16. Bittoo06
    Jelly Bean Aug 6, 2021

    Bittoo06 , Aug 6, 2021 :
    I don't have a OnePlus yet. And I replied to that query. Not posted! 😅 Thank you for the help btw....🤗
     

    #16
    apurv rai likes this.
  17. mercybrew
    Cupcake Aug 7, 2021

    mercybrew , via OnePlus 7 Pro , Aug 7, 2021 :
    Pls what do you mean by OnePlus camera service? Is this different from the app? My OP7 Pro camera stopped working too after update. Kindly assist with more information
     

    #17
  18. Caomhin
    OnePlus 9 Series Expert Community Expert Aug 7, 2021

    Caomhin , via OnePlus 9 Pro , Aug 7, 2021 :
    Yes there is a second app called the OnePlus Camera Service
    1628352821088.jpg
     

    #18
  19. mercybrew
    Cupcake Aug 7, 2021


    #19
  20. mercybrew
    Cupcake Aug 7, 2021


    #20