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[Submitted] OnePlus 6 cannot connect to Tile due to BLE bug

  1. G1545797833949
    Donut Dec 26, 2018


    #41
  2. Chrisastro
    Donut Dec 26, 2018

    Chrisastro , Dec 26, 2018 :
    Here comes all the people who received it as a gift for Christmas and still no fix.
     

    #42
  3. Badger2point0
    Cupcake Dec 27, 2018

    Badger2point0 , Dec 27, 2018 :
    Same problem, One Plus support chat has indicated to me that they are aware of the issue and working on, hopefully this is true. Really disappointing that a fix hasn't been implemented yet for such a common/useful device like Tile.
     

    #43
  4. P1543789053854
    Cupcake Dec 27, 2018

    P1543789053854 , Dec 27, 2018 :
    Please fix this issue! I researched phones like crazy before getting my 6T and I am super bummed that my Tiles are basically useless now. With the holidays and Tiles being a popular gift, OnePlus should expect many more unhappy customers!
     

    #44
  5. RobJD
    Donut Dec 27, 2018

    RobJD , Dec 27, 2018 :
    It's very frustrating as we've probably missed all the deals to buy tiles now too! As I'm not going to buy anymore until this is fixed (If it every does get fixed!)...

    Is there an easy path to downgrade from Pie back to Oreo? As my OP6 worked perfectly with Tile before Pie!
     

    #45
    dianmao likes this.
  6. Amast
    Cupcake Dec 27, 2018


    #46
  7. G1545797833949
    Donut Dec 28, 2018


    #47
  8. Deactivated User
    Dec 28, 2018


    #48
  9. P1543991727402
    Cupcake Dec 28, 2018

    P1543991727402 , Dec 28, 2018 :
    What OS version do you use?
     

    #49
  10. Z1540828785818
    Donut Dec 29, 2018

    Z1540828785818 , Dec 29, 2018 :
    This issue only applies to the new tile pro (2018). I am on the latest T-Mobile update and it's still not working. I can confirm that that the tile mate (2018) and older tiles work 100% on the 6T.
     

    #50
  11. Deactivated User
    Dec 29, 2018


    #51
  12. Lyman
    Cupcake Dec 30, 2018

    Lyman , Dec 30, 2018 :
    Can anyone else confirm that newest update fixed Tile Pro compatibility? I'm using the T-Mobile 6T so might be awhile before I get the update.
     

    #52
  13. Iking47
    Cupcake Dec 30, 2018

    Iking47 , Dec 30, 2018 :
    I'm also having the same issue. Just got a Tile Pro for Christmas and can't connect it to my OnePlus 6T (A6013). My Oxygen OS version is 9.0.7.
     

    #53
  14. EmmanuelAlbert
    Cupcake Dec 30, 2018


    #54
  15. dianmao
    Cupcake Dec 31, 2018

    dianmao , Dec 31, 2018 :
    this is sad...:(
     

    #55
  16. jas282
    Cupcake Dec 31, 2018

    jas282 , Dec 31, 2018 :
    Wait... For real?!? OnePlus! Is anyone listening! This is your bug!!!!
     

    #56
  17. Badger2point0
    Cupcake Dec 31, 2018


    #57
  18. chriselemme
    Donut Dec 31, 2018

    chriselemme , Dec 31, 2018 :
     

    #58
  19. chriselemme
    Donut Dec 31, 2018

    chriselemme , Dec 31, 2018 :
    I wrote that everyone need to complain to TMobile. TMobile is their only US carrier. One plus does not care. TMoblie does. TMobile has to invest time and money with dealing with this. If we complain to TMobile I am sure TMobile will put pressure on OP. TMobile pressuring OP will have alot more weight than 100 users or so that complain to OP directly. Honestly I am considering going with another brand. I have had to settle alot with OP and have had all devices since OP2.
     

    #59
  20. OP6User
    Cupcake Jan 1, 2019

    OP6User , Jan 1, 2019 :
    Same problem on non tmo Branded 6. Pls fix
    9.0.3 did not fix problem
     
    Last edited: Jan 4, 2019

    #60