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[Submitted] OnePlus 6 cannot connect to Tile due to BLE bug

  1. G1545797833949
    Donut Jan 15, 2019

    G1545797833949 , Jan 15, 2019 :
    is there an update? our remote has been lost 3x since Christmas! these tile pro are just collecting dust! very sad.
     

    #81
  2. KN5642
    Cupcake Jan 17, 2019

    KN5642 , Jan 17, 2019 :
    OnePlus really needs to let us know if they are working on this...
     

    #82
    Triazza and G1545797833949 like this.
  3. chriselemme
    Donut Jan 18, 2019

    chriselemme , Jan 18, 2019 :
    Has anyone writen engadget or one of those guys. I think it would be a intresting story.
     

    #83
    Badger2point0 likes this.
  4. RobJD
    Donut Jan 18, 2019

    RobJD , Jan 18, 2019 :
    I haven't yet
     

    #84
  5. Amast
    Cupcake Jan 20, 2019

  6. RobJD
    Donut Jan 20, 2019


    #86
  7. dianmao
    Cupcake Jan 20, 2019

  8. _Juan_Diego_Escobar
    Cupcake Jan 22, 2019


    #88
  9. redeuxx
    Cupcake Jan 23, 2019


    #89
    EmmanuelAlbert likes this.
  10. Shashank1765
    Cupcake Jan 24, 2019

    Shashank1765 , Jan 24, 2019 :
    dude OnePlus. are you fuckin hearing??? why have you even set up this shit if the so called "bug hunters" have the very convinient option to ignore it. if you can't fix please tell us and then tell tile so they can also mention EXPLICITLY on their boxes that these don't work with your phones. seriously considering to switch to s10+ when it comes out. after all, it'll only be about $300 costlier than OP7 and I get a better camera, service, features and screen.
     

    #90
  11. noogaz
    Cupcake Jan 28, 2019

    noogaz , Jan 28, 2019 :
    I just got the new OS update OxygenOSversion OP6_o2_beta_12

    and my tile PRO seams to be working now.....
    when I call the tile from the OP6
    and when I call the OP6 from the tile


    GOOD WORK ONEPLUS
     

    #91
    G1545797833949 and Triazza like this.
  12. G1545797833949
    Donut Jan 28, 2019


    #92
  13. noogaz
    Cupcake Jan 28, 2019


    #93
  14. d4nx
    Cupcake Feb 4, 2019

    d4nx , Feb 4, 2019 :
    This is a joke. Just bought a tile Pro and come to find this out A known issue since November and still not addressed, so tile is now useless. I don't want to install a beta. My partner is getting a new phone with in next week or two.. Told her to skip oneplus if this is going to be the case.. Absolute joke.
     

    #94
  15. G1545797833949
    Donut Feb 4, 2019


    #95
  16. noogaz
    Cupcake Feb 4, 2019

    noogaz , Feb 4, 2019 :
    I did not wipe my phone to go to the beta... I just did a standard upgrade.

    anyways this beta will go in to final soon... so just hold your horses
     

    #96
  17. G1545797833949
    Donut Feb 4, 2019


    #97
  18. dcattran
    Cupcake Feb 4, 2019

    dcattran , Feb 4, 2019 :
    I think that the other side of this is that Tile decided to do something different with their new products, since the older ones are working well. It sounds like, yes, the problem is on the Oneplus side, but somehow Tile made their new products less forgiving. In any case, looking forward to the fix soon.
     

    #98
  19. Z1540828785818
    Donut Feb 5, 2019


    #99
  20. shadowstewie
    Donut Feb 6, 2019

    shadowstewie , Feb 6, 2019 :
    GUYS CHILL,

    OnePlus already said it should be fixed in the next Beta which means it will be fixed in the next Stable/Official update release. If you guys have read the posts you would know.

    This is also the fault of Tile for changing something on their end as their older tiles work fine.

    Someone also commented that their TilePro works fine now after the update to the Beta build. They pulled the Beta upgrade also die to "showstopper" bugs. They will all be fixed and the next official update will have your Tile working.

    Keep in mind it's also Chinese New Year on their end which is a national holiday that can last for some time.

    They already acknowledged us (if you read the thread) so please stop posting threats that they're terrible and all this nonsense. Be grateful it's being taken care of and if you can't wait, let Tile know you want to exchange them for Tile Mate 2018's.

    Otherwise, kick back and enjoy an awesome phone for the price you got it for.