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OnePlus 6 - no ring or vibration for incoming calls

  1. foo7ji
    Donut Apr 2, 2020

    foo7ji , Apr 2, 2020 :
    I noticed this morning. my phone screen just light up with no ring or vibration. I will miss many incoming calls like this. I tried to reboot it works for a while then problem starts again.
     

    #1
  2. LightningXIII
    Community Veteran Apr 2, 2020


    #2
    Caomhin, DrJMun, Artemus. and 3 others like this.
  3. the_o2
    User of the Year 2018 Apr 2, 2020

    the_o2 , Apr 2, 2020 :
    Check for DnD and it's schedule.
     

    #3
    Caomhin, DrJMun and foo7ji like this.
  4. foo7ji
    Donut Apr 2, 2020

    foo7ji , Apr 2, 2020 :
    alert slider is at the right mode. ring.
     

    #4
  5. Sai kiran goud
    Froyo Apr 2, 2020


    #5
    foo7ji likes this.
  6. foo7ji
    Donut Apr 2, 2020

    foo7ji , Apr 2, 2020 :
    hi all, thanks for the response. I always use a headset and recently I reconnected with my Sony noise cancelling. since then this problem started but Bluetooth connection never a problem. I think it screwed up the arrangement. I never set Do not disturb mode but now I purposely switch on the DND to see if it had a reverse effect , and yes the ring tone came back for incoming calls. some software bug somewhere where it has kinda reverse toggle the DND switch. so now I actually have to turn on DND to get ring tone. and switch off DND if I really want to be not disturbed
     

    #6
    the_o2 likes this.
  7. the_o2
    User of the Year 2018 Apr 2, 2020

    the_o2 , Apr 2, 2020 :
    You should report this bug here
    https://forums.oneplus.com/feedback
     

    #7
    Caomhin likes this.
  8. foo7ji
    Donut Apr 2, 2020


    #8
  9. DrJMun
    KitKat Apr 3, 2020


    #9
    Caomhin likes this.
  10. Frassefredde
    Cupcake Apr 4, 2020

    Frassefredde , Apr 4, 2020 :
    The same happend to me a couple of days ago. Incoming calls just light up the screen with a window ive never seen, no sound or vibration. Ive restarted the phone, checked the dnd thing, the alertslider. Nothing works, my phone went silent and still are.
     

    #10
  11. foo7ji
    Donut Apr 5, 2020

    foo7ji , Apr 5, 2020 :
    I tried wipe cache, it is still the same. I really didn't want to hard reset but I almost did it. Before I do that, I tried to delete the Trucaller app and also deleted all connected Bluetooth devices.


    It seemed to have worked.. incoming call rings are back. Consistently.
     

    #11
  12. Frassefredde
    Cupcake Apr 5, 2020


    #12
    foo7ji and Caomhin like this.