OnePlus 6 Rear Glass Cracking : Please Reply OnePlus!

  1. Mondkalb
    Honeycomb Jul 14, 2018

    Mondkalb , Jul 14, 2018 :
    I know the problem... One day, I had an exam in university and didn't learn enough. I woke up and jeeeez my leg was broken! Over night! I swear I never fall!
    Now I'm yelling every night at God, asking him why he did that 'faulty design' of my leg and to ducking (I like ducks!) repair it!


    Honestly... No... Just no words left.

    otto2 likes this.
  2. Ishan_37
    Eclair Jul 26, 2018

    Ishan_37 , Jul 26, 2018 :


    if you have this issue take pictures and post them here, so far no one has actually posted any pictures of their phone with this issue!!!​

    View attachment 827565
    same problem
    and these are not scratches

  3. Gav_W86
    Starting Point Expert Jul 26, 2018

    Gav_W86 , Jul 26, 2018 :
    so what are the marks on the fingerprint sensor then?

    JDoucette83 likes this.
  4. Liehjan
    Lollipop Jul 26, 2018

    Liehjan , Jul 26, 2018 :
    How did you get the scratches on the fingerprint sensor? it should be scratch proof and Jerryrig approved

    Spoonar likes this.
  5. JDoucette83
    Donut Jul 26, 2018

    JDoucette83 , Jul 26, 2018 :
    Regardless of fault, I really would like to see manufacturers get away from using glass on the case of their phones. For something that is easily and readily dropped, glass doesn't seem like a wise choice in materials.

    Ashwinkumar989 and deangilvin like this.
  6. GopalB.
    Nougat Jul 26, 2018

    GopalB. , Jul 26, 2018 :
    Why create a thread!!!
    There are already threads for this!!!
    Take good care of your phone with some hard case!!!

    otto2 likes this.
  7. Chaks_IN
    Gingerbread Jul 26, 2018

    Chaks_IN , Jul 26, 2018 :
    Gorilla glass or any glass it cannot be 100% scratch or break proof. The glass can break under pressure, heat, impact, etc. If 10s of thousands of phone develop cracks immediately after launch then it maybe manufacturing mistake and OnePlus needs to address this. Before complaining just think, did I sit with the phone in the back pocket? did I have the phone in the pocket when I banged against the desk or door, etc etc.? you might have had the phone in the pocket and placed your bag on the lap? check all these before complaining.

  8. shubhamsingh55
    Honeycomb Jul 26, 2018

  9. Mohanish2509
    Froyo Jul 26, 2018

    Santoshtheone and otto2 like this.
  10. Mohanish2509
    Froyo Jul 26, 2018

    Mohanish2509 , Jul 26, 2018 :

    Santoshtheone and otto2 like this.
  11. Arthur.orin
    Gingerbread Jul 26, 2018

    otto2 likes this.
  12. moskito99
    Ice Cream Sandwich Jul 26, 2018

    moskito99 , Jul 26, 2018 :
    What's the point? He even explains that phone was dropped three times by his daughter from the bed... So anything between 30 or 50cm...I had Samsung S3 breaking the whole display from lower height...

    This is user based problem

  13. Arthur.orin
    Gingerbread Jul 26, 2018

    Arthur.orin , Jul 26, 2018 :
    looks like u have protector cover there in the background. why don't u use that!

  14. SanketPhafat
    Donut Jul 26, 2018

    SanketPhafat , Jul 26, 2018 :
    I am going to use a harder case now don't know how I am gonna handle this situation if it happens with me.......

  15. Chaks_IN
    Gingerbread Jul 26, 2018

    Chaks_IN , Jul 26, 2018 :
    full aluminium or metal body creates WiFi and cell reception issues. Glass looks more premium. These are the reasons manufacturers opt for glass. Plastic panels are even bad and looks cheap.

  16. Arthur.orin
    Gingerbread Jul 26, 2018

    Arthur.orin , Jul 26, 2018 :
    don't agree with this one. it's easy to say these things when it's not ur phone that got damaged. basically, if ur phone glass breaks without fault of your own, this should be covered by warranty and replaced by OnePlus company.

    saikiran193 likes this.
  17. Chaks_IN
    Gingerbread Jul 26, 2018

    Chaks_IN , Jul 26, 2018 :
    and if you are running a mobile manufacturing company how will you check out the story of the person claiming warranty for a broken product? after using it for a few weeks.

    TanmayShreshth, otto2 and Liehjan like this.
  18. KeepTransisting
    The Lab - OnePlus 7 Pro Reviewer Jul 26, 2018

    otto2 likes this.
  19. Budruel
    KitKat Jul 26, 2018

    Budruel , Jul 26, 2018 :
    To the one who says that the glass looks more premium I tell him it's a matter of fashion, there have been crystal telephones for a long time, and until recently metal was what looked more premium. You have to be innocent, but you need people like that to keep the economy going. Actually this has only just begun, in about 6 months you will see a crowd of idiots who having bought the op6 or any other phone with glass in the back will complain that it is broken or scratched, you have to be an idiot, it is Obviously it will happen, especially if they wear it without a case. As the heavys say, the best is the METALLLL!

    tristan2468 likes this.
  20. nithinravi
    Honeycomb Jul 26, 2018

    nithinravi , Jul 26, 2018 :
    Now, I've had my Midnight Black OP6 being dropped multiple times, I have the Nylon case, but thankfully no damage whatsoever! These falls have been from a height of abt 2 - 3 feet...

    Santoshtheone likes this.