OnePlus 6 Rear Glass Cracking : Please Reply OnePlus!

  1. imjangid97
    Cupcake Sep 25, 2018

    imjangid97 , Sep 25, 2018 :

    fernsruben likes this.
  2. C1535652256335
    Eclair Sep 25, 2018

    C1535652256335 , Sep 25, 2018 :
    go,get some life!!I think you never used one plus6.

    vigneshmiller likes this.
  3. Deactivated User
    Sep 25, 2018

    Budruel and Kytharsis like this.
  4. V1532722292744
    Eclair Sep 26, 2018

    V1532722292744 , Sep 26, 2018 :
    same here. they are not ready to accept.

    Kipcarrei likes this.
  5. V1532722292744
    Eclair Sep 28, 2018

    V1532722292744 , Sep 28, 2018 :
    They just denied. Thy said that its a CID case and i have to pay for the loss. They just dont care.

    Kipcarrei likes this.
  6. Kipcarrei
    Donut Sep 29, 2018

    Kipcarrei , Sep 29, 2018 :

  7. V1532722292744
    Eclair Sep 29, 2018

    V1532722292744 , Sep 29, 2018 :
    This is so sad. This issue is happening everyday. How did it happen to you?

  8. Z1538208069571
    Cupcake Sep 29, 2018

  9. Budruel
    KitKat Sep 29, 2018

  10. xin-c
    Cupcake Sep 29, 2018

    xin-c , Sep 29, 2018 :
    An meinem OnePlus-6 ist auch das Back-Cover ohne Fremdeinwirkung gerissen.
    Es ist vom ersten Tag an in einer Schutzhülle.
    Als ich es dann mal raus nah war es hinten gerissen.
    Es sieht aus wie ein Spannungsriss.
    Sehe das ich nicht der einzige mit dem Problem bin.
    Wie gehe ich jetzt vor mit dem OnePlus Service?
    Gruß Miro

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  11. Kipcarrei
    Donut Oct 1, 2018

    Kipcarrei , Oct 1, 2018 :
    I wish I knew!
    I have never used it without a case and the tempered glass screen protector. Also the phone has never been dropped or bumped into anything. That is why I was very surprised there was suddenly a crack.

    V1532722292744 likes this.
  12. Kipcarrei
    Donut Oct 1, 2018

    Kipcarrei , Oct 1, 2018 :
    A blow? What do you mean?

  13. xin-c
    Cupcake Oct 1, 2018

    xin-c , Oct 1, 2018 :
    Hier noch ein Paar Bilder
    Werde morgen mal die Hitline anrufen.

    6EA76689-666B-40F9-A685-A121A54496E6.jpeg 43B83E7B-1457-4947-B607-3E6965AE29B6.jpeg 19388EB8-48AC-44FE-88BC-2AC63DC9B9A8.jpeg

    Und ist nicht heruntergefallen oder angestoßen.

    pokerplayer3 likes this.
  14. malidan
    Marshmallow Oct 1, 2018

    malidan , Oct 1, 2018 :
    Great thread, there really is no pleasing some people.
    The no.1 rule in most things is protect your investment and some of you boys didn't, that is the long and short of it.
    One would think OP builds some sort of super phone listening to you boys.:rolleyes:

    deangilvin and otto2 like this.
  15. Nikhil Seenivas
    Honeycomb Oct 1, 2018

    Nikhil Seenivas , Oct 1, 2018 :
    ouch that must have hurt.

  16. Intruder71
    Lollipop Oct 1, 2018

    Intruder71 , Oct 1, 2018 :
    So you all have butter fingers how is this anyone's problem but the person with said fingers lol

    deangilvin and malidan like this.
  17. malidan
    Marshmallow Oct 1, 2018

    malidan , Oct 1, 2018 :
    Intersting to see so many people claiming it cracked on it's own.
    It is possible that the glass cracked without the phone being dropped, as a high gloss finish would require some sort of glazing which is vulnerable to tension. Which in turn can cause an effect called grazing as seen in high gloss ceramic tiles.
    But alot of the illustrations on show seem to have an impact point, like the one seen on my current TGSP and they all seem to be on the side like the one seen on my current TGSP.
    I will know how mine came about and the was impact, protect your investment and stop buying fashion style covers for those who didn't buy a proper case.

    deangilvin likes this.
  18. Budruel
    KitKat Oct 1, 2018

    Budruel , Oct 1, 2018 :
    I do not think it's spontaneous damage. There is an impact clearly. I doubt that the technical service thinks differently.

    deangilvin likes this.
  19. fernsruben
    Gingerbread Oct 2, 2018

    fernsruben , Oct 2, 2018 :
    So, I've been skimming through and observing grievances and posts in the thread. Glass, even by default, Gorilla or Monkey brand, is strong. And glass needs impact or strain to reach the point of turning brittle and shattering or cracking.

    People need to realise that they have to invest in good protection (puns galore). The two best options available right now are:
    >> GadgetShieldz (all round screen protector, front, sides and back): https://www.gadgetshieldz.com/oneplus-6-screen-protectors-covers-cases.html
    >> Rhinoshield (their infamous 'Crash Guard', 'Solid Suit' and 'Impact Guard/ Impact Guard Flex' screen protectors for front and back): https://rhinoshield.io/pages/shop/OnePlus?device=oneplus-6&prod=oneplus-6-pre-pre-order

    And for those complaining about build integrity of the OP6, I'll just leave this here for ya'll to watch:

    P.s., also to mention, most users here, put their phones in their side pant pockets. If wearing jeans and having thick thighs, your phone will be subjected to the curve of your thigh and the pressurized stretch of your legwear. What's also to state, sitting on a bike or in a car, the bend caused by your hips exerts even more pressure on the glass back - any glass-backed device.

    For instance, observe what happens to your wallet or leather belt after constant usage, it conforms to the shape of your body. Your phone, on the other hand, is a sandwich of glass and metal, solid glass and metal, which has to reach a breaking point at some point.
    Last edited: Oct 2, 2018

    Budruel likes this.
  20. xin-c
    Cupcake Oct 2, 2018