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OnePlus 6 screen recording problem via OnePlus 6

  1. R1618761177850
    Cupcake Jan 20, 2022

    R1618761177850 , via OnePlus 6 , Jan 20, 2022 :
    My built in screen recording app is keeps crashing and i have installed every apk from every website that i know about but still the app is keeps crashing please help me.
     

    #1
  2. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Jan 21, 2022

    Dresa91 , Jan 21, 2022 :
    Did you clear cache and storage of the recorder app?
    Does it work in safe mode?
     

    #2
  3. R1618761177850
    Cupcake Jan 21, 2022

    R1618761177850 , via OnePlus 6 , Jan 21, 2022 :
    Yes and I have tried every method that is available on internet or YouTube,
     

    #3
  4. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Jan 21, 2022

    Dresa91 , Jan 21, 2022 :
    If you have tried every method, how do you think other users can help you?
    If you have done everything, I only can recommend you to reset your phone
     

    #4
  5. R1618761177850
    Cupcake Jan 21, 2022

    R1618761177850 , via OnePlus 6 , Jan 21, 2022 :
    I have updated the the OS from A9 to A11, but A11 is battery eater update but i have to manage this because i have over 180plus gb data stored on my phone i don't have much time to factory reset my device
     

    #5
  6. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Jan 21, 2022

    Dresa91 , Jan 21, 2022 :
    Then please backup your data and give it a try
     

    #6
  7. R1618761177850
    Cupcake Jan 21, 2022

    R1618761177850 , via OnePlus 6 , Jan 21, 2022 :
    I'll try but not not now because i have to be connected with my YouTube audience, thank you for your help, but OnePlus should do something about this screen recorder built-in app
     

    #7
  8. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Jan 21, 2022

    Dresa91 , Jan 21, 2022 :
    you are posting in a user forum. here are only users!
    this is not the official support platform.
    if you want to give feedback, use this link: https://forums.oneplus.com/feedback/
     

    #8
  9. R1618761177850
    Cupcake Jan 21, 2022


    #9
  10. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Jan 21, 2022

    Dresa91 , Jan 21, 2022 :
    Make sure you are using the latest phone app version and your carrier supports it
     

    #10