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OnePlus 6: User Manual, Questions & Answers.

  1. Z1548705434497
    Cupcake Sep 22, 2019

    Z1548705434497 , Sep 22, 2019 :
    my oneplus 5T suddenly shutting down after 2 or 3 hours consecutively ,and its getting heavy heat also.

    Please give me a solution.
     

  2. Kytharsis
    Marshmallow Sep 22, 2019

    Kytharsis , Sep 22, 2019 :
    Wrong thread.
     

  3. jrd95240
    Cupcake Sep 22, 2019

    jrd95240 , Sep 22, 2019 :
    M'y phone one+6T us blocked in position vibrator and I cannot change it in mode ringing. It is not possible to move the cursor if the ring
    1569168427252.jpg

    1569168427277.jpg
     

  4. Kytharsis
    Marshmallow Sep 22, 2019


  5. Z1548705434497
    Cupcake Sep 22, 2019


    Santoshtheone likes this.
  6. Kytharsis
    Marshmallow Sep 22, 2019

    Kytharsis , Sep 22, 2019 :
    This is the OP6 Q&A thread. There's a 5T Q&A thread in the 5/5T subforum you can use for your device questions.
     

    ironass likes this.
  7. X1564938867613
    Cupcake Sep 25, 2019


  8. P1569585149694
    Cupcake Sep 27, 2019

    P1569585149694 , Sep 27, 2019 :
    The screen turns off abnormally and I have to restart the phone, when it turns on, the lock screen to enter the PIN goes off again and I am forced to do the reset.
     

  9. Trevor.Hawkes
    Ice Cream Sandwich Sep 27, 2019

    Trevor.Hawkes , Sep 27, 2019 :
    My 6 has suddenly got a clock alarm set for 8am for the next day. I have deleted my favourite clock app so am left with only the preloaded clock app and it's widget shows the upcoming alarm although there is no alarm set.
    I've clear every cache going and even cleared the clock app storage. Still the phantom alarm shows in the clock app widget. I don't know if the alarm will go of at 8am tomorrow and don't really want to find out.
    I really don't want to reset the phone having gone through that just last week. Anyone with any ideas on this. I haven't just updated the software nor added any apps. This I think started happening an hour or so ago.
     

  10. Kytharsis
    Marshmallow Sep 27, 2019

    Kytharsis , Sep 27, 2019 :
    You got a reminder app going?
     

    Trevor.Hawkes, ironass and drl431 like this.
  11. Trevor.Hawkes
    Ice Cream Sandwich Sep 28, 2019

    Trevor.Hawkes , Sep 28, 2019 :
    You're the man,thanks.
    I had a To Do List app installed but never used. Uninstalled it and the phantom alarm had gone.
    The to do list could have got an update that caused the problem. Ah well, thanks again, I would have been chasing that for a while.
     

  12. J1569654483885
    Cupcake Sep 28, 2019

    J1569654483885 , Sep 28, 2019 :
    I have been facing two problems for a couple of weeks now.
    one is that my old contacts keep disappearing and this way I have lost many contacts
    second is that when I launch apps like wassap the screen turns black and white. Even wassap video calls are not in colour on my screen. when I exit, the screen slowly returns to color mode
     

  13. O1552919163599
    Cupcake Sep 28, 2019

    O1552919163599 , Sep 28, 2019 :
    My OnePlus 6T is heating up in the area above the camera notch while charging since last 3-4 days.
    any one facing similar issues? any possible solutions?
     

  14. V1569746279976
    Cupcake Sep 29, 2019


  15. drl431
    Lollipop Sep 29, 2019

    drl431 , Sep 29, 2019 :
    Turn off any of the "smart lock" settings you may have used and check for trusted devices.
     

    ironass and Kytharsis like this.
  16. K1534188387331
    Cupcake Sep 29, 2019


  17. drl431
    Lollipop Sep 29, 2019

    drl431 , Sep 29, 2019 :
    Not. Actually no phone is waterproof. The OP6/t is water resistant, as in light rain.
     

    ironass and Kytharsis like this.
  18. mikelogan
    Cupcake Sep 30, 2019

    mikelogan , Sep 30, 2019 :
    Whenever I am on headphones and I receive a call, a deafening voice tells me who is calling. Can it be disabled?
     

  19. robin143
    Gingerbread Oct 1, 2019

    robin143 , Oct 1, 2019 :
    Hello Oneplus @OnePlus and users........../

    The quality of updates from the Oneplus side is poor sometimes, ie. facing abnormal battery drain, bugs etc. These issues occur in some updates frequently, like battery drain issues in most cases. In current version of oneplus 6 ( 9.0.8 ) battery life is good, but I don’t about battery life in the future updates..................

    The quality of software updates should be checked before releasing to customers even for OLD DEVICES.
    They are many people investing phone for some long years, for them doing this by oneplus company is unfair. There are lots of other mobile brands are available, which is as good as oneplus at half price of oneplus phone price, this behaviour of the company would make customers to CHANGE to other devices which is half price of oneplus. The quality of software updates should be checked before releasing to customers even for OLD DEVICES.....................................


    Now the current situation faced by Oneplus 3 users due to its latest software update is heavy battery drain and facing other bugs (even after clear cache and factory reset) . The quality of software updates should be checked before releasing to customers even for old devices..........................

    Why should customer face such problems.........................................?

    @Pete @Jeff H. @Bobby D. @Manu J. @Carl @Joel Jacob @OnePlus
     

  20. G_sanchita_aggarwal_LZXT
    Cupcake Oct 2, 2019