OnePlus 6: User Manual, Questions & Answers.

  1. J1532259122980
    Cupcake Jul 11, 2020

  2. Caomhin
    Lollipop Jul 11, 2020

    Caomhin , via OnePlus 6T , Jul 11, 2020 :
    This may free up a lot of space

    Clear Chrome App info Cache.

    Also open Chrome, go to Settings>Site Settings>Storage click on Clear Site Storage.

    Also clear browsing history in Chrome Settings>Privacy>Clear Browsing Data. Select All Time for the Time Range, then Clear Data.

    Also check the File Manager for large files to backup and remove off the phone.


    See if that helps.

    drl431 and ironass like this.
  3. LMS2019
    Cupcake Jul 14, 2020

    LMS2019 , Jul 14, 2020 :
    Help please! Since the last update my phone has been forced into Vibrate only for calls in with no sound on my ringer and I am not able to change this. Any advice please? Would like my ringer on!

  4. Z1594779666953
    Cupcake Jul 15, 2020

    Z1594779666953 , via OnePlus 6T , Jul 15, 2020 :
    I can't do split screen after a software update.. the dots that used to appear on right top when went on recent opened apps has vanished.. how to bring it back???

  5. Caomhin
    Lollipop Jul 15, 2020

    Caomhin , via OnePlus 6T , Jul 15, 2020 :
    Bring up Recents, then long press the app you want to split. Not all apps can be split.

    drl431 and Z1594779666953 like this.
  6. Caomhin
    Lollipop Jul 15, 2020

    Caomhin , via OnePlus 6T , Jul 15, 2020 :
    Clean the Ring, Vibrate slider with a plastic or wooden implement carefully. Sometimes fine dust or lint can prevent the slider from working correctly.

    ironass likes this.
  7. Zvikaf
    Cupcake Jul 16, 2020

    Zvikaf , via OnePlus 6 , Jul 16, 2020 :
    Hello, i would like to know if there is a way to show the Contents of notifications in the lock screen or in home screen, when I receive a WhatsApp message for example I get a notification that a new message was received without content or senders name,
    Thanks Zvika

  8. vanjarameshbabu
    Honeycomb Jul 16, 2020

    vanjarameshbabu , via OnePlus 6 , Jul 16, 2020 :
    Hi I purchased my OnePlus from another person and the phone is linked to his account. I want to avail upgrade benifit but iam unable to avail the same as the phone is linked to first buyer account.pl help.i had invoice also

  9. Caomhin
    Lollipop Jul 16, 2020

    Caomhin , via OnePlus 6T , Jul 16, 2020 :
    contact OnePlus support directly to see if they have more information on your issue. Scroll down the page for contact and online chat details.


  10. Aditya Nerkar
    Froyo Jul 19, 2020

  11. M1541081586278
    Cupcake Jul 20, 2020

  12. Q1544946791641
    Cupcake Jul 20, 2020

    Q1544946791641 , via OnePlus 6 , Jul 20, 2020 :
    (OnePlus 6)I am playing online game always time my ping high issue many time flame drop and device hating issue show please fixed all issue in next update

  13. Dunnow
    The Lab - OnePlus 6 Reviewer Jul 20, 2020

    Dunnow , Jul 20, 2020 :
    its all fixed on next update yes confirmed

  14. Q1544946791641
    Cupcake Jul 20, 2020

  15. Vijaysakhare
    Eclair Jul 20, 2020

  16. ironass
    Lollipop Jul 20, 2020

  17. alimranabdulmoin
    Cupcake Jul 21, 2020

    alimranabdulmoin , via OnePlus 6T , Jul 21, 2020 :
    Hi. I have been using my one plus 6t just shy of 2 years now. I just realised the overall speed has dropped and the phone is a little bit lagging. how do i check what is the problem and resolve it?

  18. Caomhin
    Lollipop Jul 21, 2020

    Caomhin , via OnePlus 6T , Jul 21, 2020 :
    You can run a diagnostic, but it will only check the hardware.

    Download OnePlus Diagnostic tool.


    Also Try to Optimize the phone, clear your recent apps, also set 3rd party apps to Optimize in Settings Battery, only leave the ones you need run in the background or to notify you such as messages, email, Google Services, oneplus etc on Intelligent control.

    Android may take a few days to optimize those apps after setting them to Optimize depending on your usage of those apps. A10 has its own learning curve.

    Go through 2 to 3 charge cycles, leave on charge beyond full capacity for a couple of hours. Preferably overnight.

    After a few days, Check App battery stats at about 50% and see if there are particular apps using more resources than necessary.

    A definitive guide to everything that affects smartphone battery life


    drl431, Artemus. and ironass like this.
  19. K1517751039922
    Cupcake Jul 24, 2020

  20. Caomhin
    Lollipop Jul 24, 2020

    Caomhin , via OnePlus 6T , Jul 24, 2020 :
    With that many issues, you might consider a full factory Erase All Data reset.

    Do a Full Factory Reset

    This will restore you to a fresh installation of Android. So you will need to backup your phone.

    After Backing up the phone.

    Go to Settings,
    Reset Options,
    Enable Erase Internal Storage.

    Then click on the Delete All Data button.

    Once done, use the phone for a couple of days without adding apps to check for issues with just the raw fresh OOS only.

    Only introduce previous 3rd party apps gradually over 2 weeks to see if any particular app or apps drain the battery

    For more info on how to backup your phone, check the solutions here.


    And here